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PL-900 Exam Prep Free

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  • PL-900 Exam Prep Free – 50 Practice Questions to Get You Ready for Exam Day
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PL-900 Exam Prep Free – 50 Practice Questions to Get You Ready for Exam Day

Getting ready for the PL-900 certification? Our PL-900 Exam Prep Free resource includes 50 exam-style questions designed to help you practice effectively and feel confident on test day

Effective PL-900 exam prep free is the key to success. With our free practice questions, you can:

  • Get familiar with exam format and question style
  • Identify which topics you’ve mastered—and which need more review
  • Boost your confidence and reduce exam anxiety

Below, you will find 50 realistic PL-900 Exam Prep Free questions that cover key exam topics. These questions are designed to reflect the structure and challenge level of the actual exam, making them perfect for your study routine.

Question 1

HOTSPOT -
A company is evaluating ways to connect Power Platform apps to external services to perform complex activities.
For each of the following statements, select Yes if the statement is true. Otherwise, select No.
NOTE: Each correct selection is worth one point.
Hot Area:
 Image

 


Suggested Answer:
Correct Answer Image

Reference:
https://docs.microsoft.com/en-us/azure/cognitive-services/cognitive-services-and-machine-learning

Question 2

HOTSPOT -
A rapidly growing company produces Office 365 licenses for all employees. The company wants to empower users to build apps, automate business processes, and analyze data without requiring I׀¢ expertise or development skills and without increasing IT expenses and dependencies.
You need to recommend tools so that users can accomplish specific tasks.
Which tools should you recommend? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Hot Area:
 Image

 


Suggested Answer:
Correct Answer Image

Box 1: Power Automate –
Power Automate, formerly known as Microsoft Flow, is cloud-based software that allows employees to create and automate workflows and tasks across multiple applications and services without help from developers.
Box 2: Power Apps –
PowerApps is a suite of apps, services, connectors and data platform that provides a rapid application development environment to build custom apps for your business needs.
Box 3: Power BI –
Power BI is a business analytics solution that lets youג€‰visualizeג€‰your data and share insights across your organization, or embed them in your app or website.
Connect to hundreds of data sources and bring your data to life with live dashboards and reports.
Reference:
https://docs.microsoft.com/en-us/powerapps/powerapps-overview

Question 3

HOTSPOT -
A business is evaluating AI Builder.
Which actions can you perform?
For each of the following statements, select Yes if the statement is true. Otherwise, select No.
NOTE: Each correct selection is worth one point.
Hot Area:
 Image

 


Suggested Answer:
Correct Answer Image

Reference:
https://docs.microsoft.com/en-us/ai-builder/create-text-classification-model
https://radacad.com/object-detector-app-with-ai-builder-and-power-apps

Question 4

You are creating Power BI reports.
You need to choose which filters you can use for reports.
Which three types of filters can you use? Each correct answer presents a complete solution.
NOTE: Each correct selection is worth one point.

A. drill-down

B. automatic

C. database

D. manual

E. external

 


Suggested Answer: ABD

Reference:
https://docs.microsoft.com/en-us/power-bi/power-bi-report-filter-types

Question 5

HOTSPOT -
You are creating a canvas app that will be used in several countries/regions.
For each of the following statements, select Yes if the statement is true. Otherwise, select No.
NOTE: Each correct selection is worth one point.
Hot Area:
 Image

 


Suggested Answer:
Correct Answer Image

Reference:
https://docs.microsoft.com/en-us/powerapps/maker/canvas-apps/global-apps

Question 6

DRAG DROP -
A manufacturing company is evaluating AI Builder.
You need to select AI Builder models to address specified requirements.
Which model types should you use? To answer, drag the appropriate model types to the correct requirements. Each model type may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.
Select and Place:
 Image

 


Suggested Answer:
Correct Answer Image

Reference:
https://docs.microsoft.com/en-us/ai-builder/object-detection-model-in-flow
https://docs.microsoft.com/en-us/ai-builder/prediction-overview

Question 7

DRAG DROP -
You create and share two Power BI dashboards with an accountant. You configure the dashboards to update daily.
DashboardA shows a lock when the accountant tries to view the dashboard. DashboardB displays outdated data.
You need to identify the issues for the dashboards.
What are the issues? To answer, drag the appropriate issues to the correct dashboards. Each issue may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.
Select and Place:
 Image

 


Suggested Answer:
Correct Answer Image

 

Question 8

DRAG DROP -
You are creating a Power Automate solution.
You need to select a Power Automate control action for each function in the flow.
Which control action should you use? To answer, drag the appropriate control actions to the correct functions. Each control action may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.
Select and Place:
 Image

 


Suggested Answer:
Correct Answer Image

Box 1: Do until –
The Do Until control in Power Automate is a loop that repeatedly forces an action until a certain condition becomes true.
Box 2: Switch –
Switch control in Power Automate can deal with multiple cases of possible alternatives which have different actions or blocks of statements.
Box 3: Condition –
Power Automate provides the If action to check whether a given condition is valid. If the condition is true, the logic between the If and End is executed. An If action consists of two operands and an operator. The platform supports the most significant logical operations, such as equal, not equal, and greater than.
Reference:
https://blog.enterprisedna.co/do-until-loop-control-in-power-automate/

Question 9

HOTSPOT -
You are creating a Power Automate approval flow.
Instructions: For each of the following statements, select Yes if the statement is true. Otherwise, select No.
NOTE: Each correct selection is worth one point.
Hot Area:
 Image

 


Suggested Answer:
Correct Answer Image

Box 1: Yes –
Box 2: No –
Parallel approvals, integrated approvals, and unanimous approvals are also allowed.
Reference:
https://docs.microsoft.com/en-us/power-automate/modern-approvals
https://docs.microsoft.com/en-us/power-automate/create-approval-response-options

Question 10

You are planning to allow members of your team to test your chatbot. You must ensure this is done in a secure way.
A team member named User1 must test the chatbot.
You need to ensure that User1 can complete testing.
What should you do?

A. Sign in to the authoring environment as the chatbot author.

B. Sign in to Microsoft Azure DevOps as the chatbot author.

C. Sign in to Microsoft Azure DevOps as User1.

D. Sign in to the authoring environment as User1.

 


Suggested Answer: A

 

Question 11

HOTSPOT -
A user is creating their first canvas app in Power Apps.
The user does not know what types of controls they can include.
You need to recommend solutions for the user.
Which types of controls should you recommend using in Power Apps? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Hot Area:
 Image

 


Suggested Answer:
Correct Answer Image

Box 1: Gallery –
A Gallery control can show multiple records from a data source, and each record can contain multiple types of data. For example, a Gallery control can show multiple contacts with each item showing contact information that includes a name, an address, and a phone number for each contact.
Box 2: Meeting-screen template –
In a canvas app, add a meeting screen that lets users create and send meeting requests from their Office 365 Outlook accounts. Users can search for attendees in their org and add external email addresses. If your tenant has meeting rooms built into Outlook, users can select a location as well.
Box 3: Image –
If you add one or more Image controls to your app, you can show individual images that aren’t part of a data set, or you can incorporate images from records in data sources.
Incorrect Answers:
✑ List box: A list in which the user can select one or multiple items.
✑ With the Add picture control in PowerApps users can take photos or upload image files from their device and update the data source with this content. On a mobile device the user is presented with the device’s choice dialog to choose between taking a photo or selecting one already available.
Reference:
https://docs.microsoft.com/en-us/powerapps/maker/canvas-apps/screen-templates/meeting-screen-overview

Question 12

DRAG DROP
-
You are planning to deploy Power Pages websites.
You need to choose the appropriate type of template for each requirement for the websites.
Which types of templates should you use? To answer, drag the appropriate templates to the correct requirements. Each template may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.
 Image

 


Suggested Answer:
Correct Answer Image

 

Question 13

HOTSPOT -
You are creating a Power Apps app. You want to ensure that the app can be used by individuals who have a vision impairment.
For each of the following statements, select Yes if the statement is true. Otherwise, select No.
NOTE: Each correct selection is worth one point.
Hot Area:
 Image

 


Suggested Answer:
Correct Answer Image

Box 1: No –
The following software combinations are the supported recommendations for consuming PowerApps with a screen reader:
✑ Windows: Microsoft Edge / Narrator
✑ macOS: Safari / VoiceOver
✑ Android: PowerApps app / Talkback
✑ iOS: PowerApps app / VoiceOver
Box 2: Yes –
Users who have vision, hearing, or other impairments can use your canvas app more easily and successfully if you consider accessibility as you design how the app looks and behaves. If you’re not sure how to make your app more accessible, you can run the Accessibility checker in PowerApps Studio. This tool not only finds potential accessibility issues but also explains why each might be a potential problem for users who have a specific disability and offers suggestions on how to resolve each issue. The Accessibility checker detects screen-reader and keyboard issues for you, and you can find information about how to fix color-contrast issues by using accessible colors.
Reference:
https://docs.microsoft.com/en-us/powerapps/user/screen-reader
https://docs.microsoft.com/en-us/powerapps/maker/canvas-apps/accessibility-checker

Question 14

You plan to use Power Automate to perform data-management tasks when users interact with data in the common data model.
Which three types of events can generate a trigger for the tasks? Each correct answer presents a complete solution.
NOTE: Each correct selection is worth one point.

A. when a record is displayed in a view

B. when a record is deleted

C. when a record is created

D. when a record is updated

E. when a record is read

 


Suggested Answer: BCD

Triggers like When a record is created, When a record is updated, and When a record is deleted initiate your flow within a few minutes of the event occurring. In rare cases, your flow can take up to 2 hours to trigger.
Reference:
https://docs.microsoft.com/en-us/power-automate/connection-dynamics365

Question 15

A company uses Dynamics 365 Sales. The company uses a browser-based app named Sales Hub.
You need to ensure that users can access data from Sales Hub by using mobile devices.
Which app should users install?

A. Dynamics 365 Remote Assist

B. Dynamics 365 Business Central

C. Dynamics 365 Finance

D. Dynamics 365 for Phones

 


Suggested Answer: D

 

Question 16

A company creates canvas apps for its sales team.
A user creates a canvas app from a data source.
You need to determine the screens created.
Which three screens should you identify? Each correct answer presents part of the solution.
NOTE: Each correct selection is worth one point.

A. welcome

B. edit/create

C. browse

D. details

E. delete

 


Suggested Answer: BCD

 

Question 17

A company has a website. The website includes a form that allows the company to collect information about leads.
You need to set up an automated workflow to create leads in Dynamics 365 Sales when leads are created on the company's custom website.
What should you create?

A. Task Flow

B. Power Automate flow

C. Dynamics 365 workflow

D. Business Process Flow

 


Suggested Answer: B

Reference:
https://trellispoint.com/create-crm-leads-using-microsoft-flow/

Question 18

HOTSPOT -
A company plans to implement Power BI.
Instructions: For each of the following statements, select Yes if the statement is true. Otherwise, select No.
NOTE: Each correct selection is worth one point.
Hot Area:
 Image

 


Suggested Answer:
Correct Answer Image

Box 1: No –
There’s a new way to create reports quickly in the Power BI service. Instead of downloading the Power BI Desktop app and importing the data, you can paste data straight into Power BI on the web, and Power BI automatically generates visuals for you.
Box 2: No –
Power BI Service only contains Power View, the report authoring and consumption experience, along with dashboards.
Box 3: Yes –
The Power Pivot / data modeling component is available in Power BI Desktop only. This includes adding measures, adding calculated columns, defining relationships – all DAX functionality.
Reference:
https://docs.microsoft.com/en-us/power-bi/create-reports/service-quick-create-report
https://community.powerbi.com/t5/Service/Calculated-columns-in-web-based-version-of-Power-BI/m-p/19441

Question 19

What is a benefit of deploying Microsoft 365 and Dynamics 365 apps in the same tenant?

A. Use Common Data Services to connect to application data.

B. You only need to set up groups in Microsoft 365 for permissions to all data.

C. Users can access both Microsoft 365 and Dynamics 365 by using Single Sign-on (SSO).

 


Suggested Answer: A

 

Question 20

A company uses Power Apps canvas apps.
When a user opens Power Apps Studio in a browser and selects Apps I can edit, they do not see an app that they need to modify.
You need to determine why the user cannot see the app.
What are three possible reasons? Each correct answer presents a complete solution.
NOTE: Each correct selection is worth one point.

A. The user selected an incorrect Power Apps environment.

B. The user has not been granted the System Customizer role.

C. The user has not been set as the app co-owner.

D. The app has not been shared with the user.

E. The environment does not have a Microsoft Dataverse database.

 


Suggested Answer: ACD

Reference:
https://docs.microsoft.com/en-us/powerapps/maker/canvas-apps/edit-app

Question 21

DRAG DROP -
You are creating a Power Automate flow.
You need to retrieve data from several sources including Microsoft Excel, Azure Data Lake and GitHub.
What should you use? To answer, drag the appropriate components to the correct data sources. Each component may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.
Select and Place:
 Image

 


Suggested Answer:
Correct Answer Image

Box 1: Formula –
Reading an Excel document retrieves the data from the document, allowing it to be processed and modified in flows.
Read and extract data from an Excel document with the Read from Excel worksheet action.
Box 2: Connector –
Azure Data Lake Store connector allows you to read and add data to an Azure Data Lake account.
The Azure Data Lake connector is available for Power Automate.
Box 3: Expression –
Reference:
https://docs.microsoft.com/en-us/learn/modules/pad-excel-automation/3-reading-excel-document
https://docs.microsoft.com/en-us/connectors/azuredatalake/

Question 22

HOTSPOT -
A company plans to use Power Platform to build apps which address specific business challenges.
You need to recommend the appropriate types of Power Apps to use.
What should you recommend? To answer, select the appropriate option in the answer area.
NOTE: Each correct selection is worth one point.
Hot Area:
 Image

 


Suggested Answer:
Correct Answer Image

Reference:
https://docs.microsoft.com/en-us/powerapps/maker/canvas-apps/getting-started
https://docs.microsoft.com/en-us/powerapps/maker/model-driven-apps/model-driven-app-overview

Question 23

HOTSPOT -
A company is using Power Automate to automate business processes.
You need to recommend triggers for Instant flows.
What trigger types should you recommend? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Hot Area:
 Image

 


Suggested Answer:
Correct Answer Image

Reference:
https://docs.microsoft.com/en-us/powerapps/maker/canvas-apps/using-logic-flows
https://www.o365dude.com/2017/07/15/flow-buttons-the-hidden-gem-of-microsoft-flow/

Question 24

A company is considering using Power Pages for its website.
You need to identify the capabilities of Power Pages.
What are two capabilities of Power Pages? Each correct answer presents a complete solution.
NOTE: Each correct selection is worth one point.

A. Supporting multiple languages

B. Providing low-code websites hosted as a service

C. Supplying OData feeds

D. Creating customized styling for each user

 


Suggested Answer: AB

 

Question 25

DRAG DROP -
A company is considering implementing PowerApps to help manage business processes. Users are trying to understand the purposes and benefits of PowerApps components.
Match each benefit to its tool. To answer, drag the appropriate benefit from the column on the left to its tool on the right. Each benefit may be used once, more than once, or not at all.
NOTE: Each correct selection is worth one point.
Select and Place:
 Image

 


Suggested Answer:
Correct Answer Image

Reference:
https://docs.microsoft.com/en-us/power-platform/admin/data-integrator
https://powerapps.microsoft.com/en-us/blog/create-business-apps-using-powerapps-and-azure-functions/
https://www.forbes.com/sites/adrianbridgwater/2019/06/17/microsoft-offers-premade-no-code-artificial-intelligence/#73f5a2be41cd

Question 26

A company is creating a canvas app to track and analyze customer visits to their retail stores. Data about customer visits is stored on-premises at each retail store location.
The app must display data about customer visits when users launch the app.
You need to ensure that the data is available for consumption by the app.
Which tool should you use?

A. Connector

B. Microsoft Dataverse

C. Data source

D. Power Automate

E. Data gateway

 


Suggested Answer: A

 

Question 27

DRAG DROP -
You plan to create a model-driven app for a company that sells plants and garden suppliers.
The app must meet the following requirements:
✑ Automatically send email to a customer when a record is modified.
✑ Ensure that all sales people follow the same steps when processing sales.
You need to create Power Automate flows for the app.
Which types of flows should you create? To answer, drag the appropriate flow types to the correct requirements. Each flow type may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.
Select and Place:
 Image

 


Suggested Answer:
Correct Answer Image

Reference:
https://docs.microsoft.com/en-us/power-automate/flow-types

Question 28

HOTSPOT -
For which scenarios can you use Power Automate?
For each of the following statements, select Yes if the statement is true. Otherwise, select No.
NOTE: Each correct selection is worth one point.
Hot Area:
 Image

 


Suggested Answer:
Correct Answer Image

Reference:
https://flow.microsoft.com/en-us/galleries/public/templates/b923bbd04bda11e78896d10a96d3fac3/notify-the-team-when-a-new-response-is-submitted/
https://flow.microsoft.com/en-us/galleries/public/templates/65ceb79430ef4956a0855fbe09249cdf/save-office-365-email-attachments-to-onedrive-for-business/
https://flow.microsoft.com/en-us/blog/get-notified-of-negative-posts/

Question 29

A company uses a manual process to manage escalations for customer support calls.
You must use Power Automate to automate the process for routing escalated calls.
You need to create the flow.
Which type of connector should you use?

A. Microsoft Excel

B. Microsoft Dataverse

C. Office 365 Users

 


Suggested Answer: B

 

Question 30

HOTSPOT -
A tutoring company has developed and deployed a model-driven app for the administration staff and a canvas app for teachers.
Instructions: For each of the following statements, select Yes if the statement is true. Otherwise, select No.
NOTE: Each correct selection is worth one point.
Hot Area:
 Image

 


Suggested Answer:
Correct Answer Image

Box 1: Yes –
Canvas offers two ways to access your courses ג€” a mobile app or web browser. Accessing the Canvas website on a desktop or laptop with a compatible browser will give you the best overall experience.
Box 2: No –
After you build a canvas app that addresses a business need, specify which users in your organization can run the app and who can modify and even re-share it.
Specify each user by name, or specify a security group in Azure Active Directory (Azure AD). If everyone would benefit from your app, specify that your entire organization can run it.
Note: If your app connects to data for which users need access permissions, specify security roles as appropriate.
Box 3: Yes –
Users may want to view data in relation to a table in a range of ways. A drop-down list of views is frequently displayed in the application so these can be selected.
Personal views are included above the list of system or public views that are available in the app. This makes it easier for users to find the data that is important to them.
Note: Personal view – Personal views are owned by individuals and only visible to that person unless they share their personal views with others.
Any user can create dashboards visible only to them in their work area, such as sales, service, or marketing. An administrator or customizer creates or customises system dashboards that, when published, are visible to everyone in the organization. A user can choose to set their user dashboard as their default dashboard and override the system dashboard.
Reference:
https://docs.microsoft.com/en-us/power-apps/maker/canvas-apps/share-app
https://www.futurelearn.com/info/courses/cloudswyft-msft-dynamics-365-using-power-platform-ap/0/steps/208105

Question 31

A company uses Dynamics 365 Supply Chain Management.
When a sales order is created for one of the customers that a specific user manages, a Microsoft Outlook task must be created to remind the user to perform any follow up activities that are required.
You need to implement the functionality to create Outlook tasks.
Which feature should you use?

A. Business Events

B. Power Automate

C. AI Builder

D. Microsoft Dataverse

E. Power BI

 


Suggested Answer: B

 

Question 32

You are implementing Power Apps for a company.
Data from an online proprietary accounting system must be automatically updated every four hours into Microsoft Dataverse without creating duplicates. Only changes to the data must be added. Thousands of records are added per hour.
You need to set up the technology to ensure that the data is integrated every four hours.
What should you do?

A. Create a custom connector.

B. Create a Cloud flow that exports and imports the data.

C. Export all data to Azure Blob storage.

 


Suggested Answer: B

Incremental refresh:
Once a dataflow is created and saved, select the ג€Edit incremental refreshג€ option by tapping on ג€ג€¦ג€ where you can find more commands.
When you select ג€Edit incremental refreshג€, the incremental refresh settings window appears. A dataflow may contain many entities and the example below shows
3 entities ג€” Customers, Orders and Products. Incremental refresh is set up at the entity level, allowing a dataflow to hold both fully refreshed entities and incrementally refreshed entities. You can set your incremental refresh policy by configuring ג€store rows from the pastג€ and ג€refresh rows from the pastג€. For this example, we define a refresh policy to store 3 years of data from the past in total, and incrementally refresh 10 days of data.
Reference Image
Note: Today, Power Platform dataflows empowers citizen developers with a no-code experience for self-service data preparation capabilities at scale within the
Power Apps maker portal. This enables citizen developers to connect to data from different data sources (both cloud and on-prem), clean and transform the data by leveraging the familiar Power Query experience, map to standard entities using the Common Data model, and land the data into Common Data Service or
Azure Data Lake Storage, thereby making it available for reuse across multiple Power Apps and Flows created within Power Automate.
Reference: alt=”Reference Image” />
Note: Today, Power Platform dataflows empowers citizen developers with a no-code experience for self-service data preparation capabilities at scale within the
Power Apps maker portal. This enables citizen developers to connect to data from different data sources (both cloud and on-prem), clean and transform the data by leveraging the familiar Power Query experience, map to standard entities using the Common Data model, and land the data into Common Data Service or
Azure Data Lake Storage, thereby making it available for reuse across multiple Power Apps and Flows created within Power Automate.
Reference:
https://powerapps.microsoft.com/en-us/blog/announcing-power-platform-dataflows-general-availability/

Question 33

HOTSPOT -
A company plans to implement Power Virtual Agents chatbots.
Instructions: For each of the following statements, select Yes if the statement is true. Otherwise, select No.
NOTE: Each correct selection is worth one point.
Hot Area:
 Image

 


Suggested Answer:
Correct Answer Image

Box 1: Yes –
A topic has trigger phrases and conversation nodes. Trigger phrases are phrases, keywords, and questions that a user is likely to type that are related to a specific issue. Conversation nodes define how a bot should respond to a trigger phrase and what it should do.
Box 2: No –
A flow can only be called from a topic located in the same Microsoft Dataverse environment as your bot.
Box 3: Yes –
Once you’re satisfied with your bot’s content and quality, you can publish your bot to allow users to engage with your bot. You must publish your bot at least once for the user to chat with the bot in Microsoft Teams.
Each time you want to update your bot’s content, you publish it again from within the Power Virtual Agents app in Microsoft Teams. This will update the bot’s content with the latest changes you have made.
Reference:
https://docs.microsoft.com/en-us/power-virtual-agents/authoring-create-edit-topics
https://docs.microsoft.com/en-us/power-virtual-agents/advanced-flow
https://docs.microsoft.com/en-us/power-virtual-agents/teams/publication-fundamentals-publish-channels-teams

Question 34

HOTSPOT -
You create reports within Power BI to report on the status of a project. A manager asks you to share the reports with other team members. You decide to create a published app and set permissions to allow other team members to view the reports.
For each of the following statements, select Yes if the statement is true. Otherwise, select No.
NOTE: Each correct selection is worth one point.
Hot Area:
 Image

 


Suggested Answer:
Correct Answer Image

Reference:
https://docs.microsoft.com/en-us/power-bi/collaborate-share/service-create-distribute-apps

Question 35

HOTSPOT -
You are authoring a Power Virtual Agents chatbot for a company.
For each of the following statements, select Yes if the statement is true. Otherwise, select No.
NOTE: Each correct selection is worth one point.
Hot Area:
 Image

 


Suggested Answer:
Correct Answer Image

Box 1: No –
With Power Virtual Agents, you can hand off conversations to live agents seamlessly and contextually.
When you hand off a conversation, you share the full history of the conversation (the context) as well as all user-defined variables. Having access to this context means live agents that are using any connected engagement hub can be notified that a conversation requires a live agent, see the context of the prior conversation, and resume the conversation.
Box 2: Yes –
By default, chatbots created with Power Virtual Agents and published to a website will load without a greeting, and will passively wait for the user to start the conversation.
However, you can use custom CSS and JavaScript code to automatically have the bot start the conversation when the bot loads.
Reference:
https://docs.microsoft.com/en-us/power-virtual-agents/advanced-hand-off
https://docs.microsoft.com/en-us/power-virtual-agents/configure-bot-greeting

Question 36

A company uses Microsoft Power Platform to monitor social media.
You create a Power Automate cloud flow to process social media messages that positively mention the company and its products.
You need to choose a connector to perform sentiment analysis on the social media messages.
Which two connectors can you use in the flow? Each correct answer presents a complete solution.
NOTE: Each correct selection is worth one point.

A. Azure Communication Services Chat

B. Language – Question Answering

C. AI Builder

D. Azure Application Insights

E. Azure Cognitive Service for Language

 


Suggested Answer: CE

 

Question 37

You build a custom AI Builder model and use it in Power Automate cloud flows.
Users report that they are not able to use the model in their flows.
You need to allow users to access the model in their flows.
Which action should you perform on the model?

A. share

B. edit

C. publish

D. train

 


Suggested Answer: D

 

Question 38

DRAG DROP -
A company is using Power BI to build visualizations.
The company's IT support team needs to know when to install Power BI Desktop on users' computers and where the Power BI Service is enough to perform tasks.
You need to recommend solutions for the company.
What should you recommend? To answer, drag the appropriate components to the correct requirements. Each component may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.
Select and Place:
 Image

 


Suggested Answer:
Correct Answer Image

In a Venn diagram comparing Power BI Desktop and the Power BI service, the area in the middle shows how the two overlap. Some tasks you can do in either
Power BI Desktop or the service. The two sides of the Venn diagram show the features that are unique to the application and the service.
Reference Image
Reference: alt=”Reference Image” />
Reference:
https://docs.microsoft.com/en-us/power-bi/designer/service-service-vs-desktop

Question 39

You are creating visuals in Power BI.
You create area charts, pie charts, and donut charts that use your company's data.
You need to display the charts to others at the company.
Which two objects can you add the charts to? Each correct answer presents a complete solution.
NOTE: Each correct selection is worth one point.

A. Power BI service

B. Power BI reports

C. Power BI desktop

D. Power BI dashboards

 


Suggested Answer: BD

Reference:
https://docs.microsoft.com/en-us/power-bi/visuals/power-bi-visualization-types-for-reports-and-q-and-a

Question 40

You create a canvas app that allows contractors to submit time they work against a project.
Contractors must be able to use the canvas app to enter time. Contractors must not be able to perform any other actions in the app.
You need to configure permissions for the contractors.
Which type of permissions should you use?

A. application-level

B. task-level

C. record-level

D. field-level

 


Suggested Answer: D

Field-level security feature to allow more granular control of security at the field level.
Incorrect Answers:
C: Record-level privileges that determine the level of access a user has to a specific record or record type.
Reference:
https://docs.microsoft.com/en-us/power-platform/admin/security-roles-privileges
https://docs.microsoft.com/en-us/power-platform/admin/wp-security-cds

Question 41

You are a customer service manager.
You need to implement a Power Apps portal that allows customers to submit cases.
Which type of data source is used?

A. Dynamics 365 Connector

B. Microsoft SharePoint

C. Microsoft Azure Storage

D. Common Data Service

 


Suggested Answer: B

SharePoint can be set up to setup customer feedback.
Note: The PowerApp uses Finance and Operations connector to grab sales order information and SharePoint connector to connect and write the data to
SharePoint list.
Reference:
https://powerapps.microsoft.com/en-us/blog/scenario-2-collect-customer-feedback-in-sharepoint-after-order-delivery/

Question 42

DRAG DROP -
You are creating a model-driven app to track requests for quotes.
The app must use the following navigation structure:
Sales -
✑ Sales Log
✑ Request for Quotes
✑ Projects
✑ Settings
✑ Customers
✑ Product Lines
✑ Sales Territories
Administration -
✑ User Admin
✑ Users
✑ Roles
You need to create the app navigation.
Which sitemap component types should you use? To answer, drag the appropriate component types to the correct navigation elements. Each component type may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.
Select and Place:
 Image

 


Suggested Answer:
Correct Answer Image

Reference:
https://docs.microsoft.com/en-us/dynamics365/customerengagement/on-premises/developer/customize-dev/change-application-navigation-using-sitemap

Question 43

HOTSPOT -
An organization plans to create Power Platform solutions and is evaluating Microsoft Dataverse.
Instructions: For each of the following statements, select Yes if the statement is true. Otherwise, select No.
NOTE: Each correct selection is worth one point.
Hot Area:
 Image

 


Suggested Answer:
Correct Answer Image

Box 1: No –
A virtual table is a definition of a table in the Dataverse platform without the associated physical tables for table instances created in the Dataverse database.
Instead during runtime, when a table instance is required, its state is dynamically retrieved from the associated external system.
Box 2: Yes –
Columns in forms: In the form designer, drag any columns from the Columns Explorer into the section on the form.
Reference:
https://docs.microsoft.com/en-us/powerapps/developer/data-platform/virtual-entities/get-started-ve

Question 44

HOTSPOT
-
You are creating a model-driven app.
You need to add forms to the app.
Which form types should you use? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
 Image

 


Suggested Answer:
Correct Answer Image

 

Question 45

DRAG DROP -
You are assigning record level privileges for Power Apps and Model-Driven Apps.
Which privilege should you use to ensure access for each scenario? To answer, drag the appropriate privileges to the correct requirements. Each privilege may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.
Select and Place:
 Image

 


Suggested Answer:
Correct Answer Image

Box 1: Share –
Share – Required to give access to a record to another user while keeping your own access. Which records can be shared depends on the access level of the permission defined in your security role.
Box 2: Assign –
Assign – Required to give ownership of a record to another user. Which records can be assigned depends on the access level of the permission defined in your security role.
Box 3: Append –
Append – Required to associate the current record with another record. For example, a note can be attached to an opportunity if the user has Append rights on the note. The records that can be appended depend on the access level of the permission defined in your security role.
In case of many-to-many relationships, you must have Append privilege for both tables being associated or disassociated.
Reference:
https://docs.microsoft.com/en-us/power-platform/admin/security-roles-privileges#record-level-privileges

Question 46

HOTSPOT -
A user is starting to learn about Power Apps.
Which objects should you use? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Hot Area:
 Image

 


Suggested Answer:
Correct Answer Image

Reference:
https://docs.microsoft.com/en-us/powerapps/powerapps-overview
https://docs.microsoft.com/en-us/power-automate/getting-started

Question 47

A company uses Dynamics 365 Supply Chain Management.
When a sales order is created for one of the customers that a specific user manages, a Microsoft Outlook task must be created to remind the user to perform any follow up activities that are required.
You need to implement the functionality to create Outlook tasks.
Which two features should you use? Each correct answer presents part of the solution.
NOTE: Each correct selection is worth one point.

A. AI Builder

B. Power Apps

C. Business Events

D. Power Automate

E. Common Data Service

 


Suggested Answer: CD

Business events in Microsoft Power Automate
Business events can be consumed in Microsoft Power Automate via the application connector. The connector has a trigger that is named when a business event occurs. This trigger can be used to subscribe to any of the business events that are available in the target instance of the application.
Reference:
https://docs.microsoft.com/en-us/dynamics365/fin-ops-core/dev-itpro/business-events/business-events-flow

Question 48

DRAG DROP
-
Match each type of Power Apps app to its capability.
To answer, drag the appropriate app type from the column on the left to its capability on the right. Each app type may be used once, more than once, or not at all.
NOTE: Each correct match is worth one point.
 Image

 


Suggested Answer:
Correct Answer Image

 

Question 49

HOTSPOT
-
A company uses a model-driven app to manage its sales process.
You are creating a Power Automate cloud flow that will send you a message in Microsoft Teams when a new order is recorded in Microsoft Dataverse.
How should you configure the flow? Select the answer that correctly completes the sentence.
 Image

 


Suggested Answer:
Correct Answer Image

 

Question 50

You are a sales representative. You create a Power BI report to visualize data from a Microsoft Excel workbook.
Users need to be able to view and share the report.
Which two actions should you perform? Each correct answer presents part of the solution.
NOTE: Each correct selection is worth one point.

A. Pin the report to a dashboard.

B. Export the data.

C. Publish the dashboard.

D. Share the dashboard.

 


Suggested Answer: AD

Reference:
https://docs.microsoft.com/en-us/power-bi/create-reports/service-dashboard-pin-live-tile-from-report
https://docs.microsoft.com/en-us/power-bi/collaborate-share/service-share-dashboards#limitations-and-considerations

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