PL-400 Exam Prep Free – 50 Practice Questions to Get You Ready for Exam Day
Getting ready for the PL-400 certification? Our PL-400 Exam Prep Free resource includes 50 exam-style questions designed to help you practice effectively and feel confident on test day
Effective PL-400 exam prep free is the key to success. With our free practice questions, you can:
- Get familiar with exam format and question style
- Identify which topics you’ve mastered—and which need more review
- Boost your confidence and reduce exam anxiety
Below, you will find 50 realistic PL-400 Exam Prep Free questions that cover key exam topics. These questions are designed to reflect the structure and challenge level of the actual exam, making them perfect for your study routine.
A travel company plans to track the address of places their clients visit in an entity named Destination. Client information is captured as contact records. Client records include links to the places that clients visit. The company must be able to link multiple rating records to the new address record. You find a custom Rating entity that is incomplete. You need to expand the Rating entity to include contact, address, and rating information in one place. Which three actions should you perform? Each correct answer presents part of the solution. NOTE: Each correct selection is worth one point.
A. Create a 1:N relationship between the Contact system entity and the Address system entity named Destination.
B. Create a mapping for the Contact ג€” Rating relationship.
C. Create a 1:N relationship between the Address system entity and the Rating entity.
D. Create a 1:N relationship between the Contact system entity and the Rating entity.
E. Create a mapping for the Destination ג€” Rating relationship.
F. Create a 1:N relationship between the Destination entity and the Rating entity.
You need to replace the bicycle inspection forms. Which two solutions should you use? Each answer presents part of the solution. NOTE: Each correct selection is worth one point.
A. a flow that maps inspection data to Dynamics 365 Field Service
B. a logic app that guides the technician through the inspection
C. a canvas app that guides the technician through the inspection
D. a model-driven app based on customer service entities
You create a form in a model-driven app that uses data from the Lead table in a Microsoft Dataverse instance. You add a business rule to the Lead table. The business rule displays an error if the email address is null. You set the scope for the business rule to All Forms. You configure a Power Apps portal by using the same Microsoft Dataverse instance. You create a web page by using the Lead form. You need to ensure the same logic is applied on the Power Apps portal page. What are two possible ways to achieve the goal? Each correct answer presents a complete solution. NOTE: Each correct selection is worth one point.
A. Deactivate the business rule. Change the scope for the rule to Table and then reactivate the rule.
B. Replace the business rule logic with a Microsoft Power Automate cloud flow by using the Dataverse When a row is added, modified or deleted trigger.
C. Extend the webFormClientValidate JavaScript function to replace the business rule logic. Edit the code in Power Apps Studio. Add the function in a block.
D. Create a JavaScript web resource and replace the business rule with a JavaScript function. Add an OnSave event handler to the Lead form.
DRAG DROP - You need to determine how to implement rules for players who register for a soccer tournament. Which business rule actions should you use? To answer, drag the appropriate business rule actions to the correct fields. Each business rule action may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content. NOTE: Each correct selection is worth one point. Select and Place:
A company is creating a one-way integration from Microsoft Dataverse to an external system. Data will be sent from a webhook to an Azure Function. You need to configure the Azure Function to handle data from the webhook. Which class and data type must the Azure Function handle?
A. RemoteExecutionContext in .NET binary format
B. RemoteExecutionContext in JSON format
C. RemoteExecutionContext in XML format
D. IPluginExecutionContext in JSON format
E. IPluginExecutionContext in XML format
You manage a Microsoft Power Automate cloud flow. The cloud flow queries Microsoft Dataverse data by using the List rows action. You need to configure the cloud flow to process 10,000 records in a single run. What should you do? Each correct answer presents a complete solution. NOTE: Each correct selection is worth one point.
A. Set the row count parameter to 10,000.
B. Return the first 5,000 records and use the @odata.nextLink in the response to return the remaining records.
C. Create the query by using FetchXML and set the top parameter to 10,000.
D. Turn on pagination and set the threshold to 10,000.
Note: This question is part of a series of questions that present the same scenario. Each question in the series contains a unique solution. Determine whether the solution meets the stated goals. Some question sets might have more than once correct solution, while others might not have a correct solution. After you answer a question in this section, you will NOT be able to return to it. As a result, these questions will not appear in the review screen. A company designs data integration with an external system by using virtual tables. You need to implement the virtual tables. Solution: Use a table that has a GUID as its primary key. Does the solution meet the goal?
A. Yes
B. No
Note: This question is part of a series of questions that present the same scenario. Each question in the series contains a unique solution that might meet the stated goals. Some question sets might have more than once correct solution, while others might not have a correct solution. After you answer a question in this section, you will NOT be able to return to it. As a result, these questions will not appear in the review screen. You are designing a one-way integration from the Microsoft Dataverse to another system. You must use an Azure Function to update the other system. The integration must send only newly created records to the other system. The solution must support scenarios where a component of the integration is unavailable for more than a few seconds to avoid data loss. You need to design the integration solution. Solution: Configure the Azure Function with a timer trigger that runs every five minutes. The function will query the Dataverse instance and process records created in the last five minutes. Does the solution meet the goal?
A. Yes
B. No
HOTSPOT - You are creating a model-driven app to track the time that employees spend on individual projects. You need to configure the app according to the company's requirements. Which components should you configure? To answer, select the appropriate options in the answer area. NOTE: Each correct selection is worth one point. Hot Area:
A multinational company requires that all phone numbers be standardized as country code + area code + phone number. The application design team decides that a custom Power Apps component framework (PCF) control should be used to prompt users for an area code and to correctly format the phone number. You need to get the list of valid area codes when a contact record is opened and before the user enters a new phone number. In which function should you call webAPI.retrieveMultipleRecords?
A. updateView
B. notifyOutputChanged
C. getOutputs
HOTSPOT - You need to configure a connector for the driving record verification API. How should you configure the system? To answer, select the appropriate options in the answer area. NOTE: Each correct selection is worth one point. Hot Area:
DRAG DROP - A company uses Common Data Service (CDS) and manages their engineers using a model-driven app. You create a new reusable custom component named Component1 by using the Power Apps component framework (PCF). You need to package Component1 for deployment into the model-driven app. Which three commands should you run in sequence? To answer, move the appropriate actions from the list of actions to the answer area and arrange them in the correct order. Select and Place:
You are deploying a Power Apps app that uses the custom connector for ServiceNow. The app loads very slowly for some users. You determine that all records from ServiceNow are being retrieved for every user. The app must load only incidents that are assigned to each user. You need to limit the number of records that the connector returns. What should you do?
A. Apply a Lifecycle Services asset scope
B. Apply a business process flow
C. Apply the Azure APIM parameter
D. Apply a connector policy template
Case study - This is a case study. Case studies are not timed separately. You can use as much exam time as you would like to complete each case. However, there may be additional case studies and sections on this exam. You must manage your time to ensure that you are able to complete all questions included on this exam in the time provided. To answer the questions included in a case study, you will need to reference information that is provided in the case study. Case studies might contain exhibits and other resources that provide more information about the scenario that is described in the case study. Each question is independent of the other questions in this case study. At the end of this case study, a review screen will appear. This screen allows you to review your answers and to make changes before you move to the next section of the exam. After you begin a new section, you cannot return to this section. To start the case study - To display the first question in this case study, click the Next button. Use the buttons in the left pane to explore the content of the case study before you answer the questions. Clicking these buttons displays information such as business requirements, existing environment, and problem statements. If the case study has an All Information tab, note that the information displayed is identical to the information displayed on the subsequent tabs. When you are ready to answer a question, click the Question button to return to the question. Background - Northwind Traders uses Microsoft Dynamics 365 Sales to manage its sales process. To better understand its customers, Northwind Traders invests in a team of researchers who gather data from multiple sources. The company stores the data it collects in a Microsoft Azure SQL Database. The company plans to use the data to enrich account records and make the sales team more effective. Current environment - Environment - • The company has three Microsoft Power Platform environments with Dynamics 365 Sales installed. The environments are named development, test, and production. • Each environment has an application user that can be used for integrations. • The company must use solutions to perform all customization and configuration deployment. Data - • Researchers are responsible for creating account records. • Researchers have permissions on the Account table to create records, read all records, and update records they own. • A synchronous plug-in runs when an account record is created and could reassign the record to a different user. • Users must access data as themselves to enforce security and audit changes. • A column named new_dataid is added to the Account table. The column uniquely identifies which data it should receive. • Researchers have researched only the top 20 percent of account records. Web API - • The company creates an Azure Function to run a RESTful .NET Web API. • Data can be retrieved by placing a GET request to the URL https://dataservice-[ENVIRONMENTNAME].azurewebsites.net/enrich/[DATAID]. • [ENVIRONMENTNAME] is the name of the Microsoft Power Platform environment that requests the data. • [DATAID] is the new_dataid column in the Account table. • The Web API response will return a 200 response plus data if the DataId is found. Otherwise, a 404 response is returned. • Developers plan to create a custom connector from the Web API to make it accessible from Microsoft Power Platform. Requirements - Custom connector - • The Web API definition used to create the custom connector must be generated based on a low-code technology. • The URL used by the custom connector must incorporate the current environment name without hardcoding values. • Errors generated by the custom connector must not cause downstream processes to fail. • Text descriptions and field placeholder text that describe the use of the custom connector must appear for non-developers. Process - • All account records must be updated with data from the Web API once automatically. • Only account records that contain a DataId should be updated by the Web API. • Researchers must create Power Automate flows to specify data analysis priority. • The researchers require a process that repurposes a set of identical steps of parameterized Microsoft Dataverse queries from a Power Automate flow for use in other flows that have different parameters. The researchers want to avoid recreating the steps manually each time they create a flow to save time and avoid errors. Issues - • A tester attempts to connect to the production instance of the Web API with a DataId that should return data. The tester receives an error stating that the remote name could not be resolved. • A missing component causes an error to occur when importing the solution that contains the Power Automate flow to update account records in a test environment. You need to ensure data returned from the Web API corresponds to the correct environment. What should you use?
A. system settings
B. plug-in secure configurations
C. records in a new configuration table
D. environment variables
HOTSPOT - You need to complete a Power Apps component framework (PCF) control. How should you define the order in the manifest? To answer, select the appropriate options in the answer area. NOTE: Each correct selection is worth one point. Hot Area:
DRAG DROP - A company is configuring Microsoft Power Virtual Agents and Power Automate flows that use model-driven apps. The company has a website that uses Power Pages. You create Power Virtual Agents bot topics. You must configure the following: • Use a bot on the website. • Create Bot Framework skills. • Create a support request from the bot without human interaction. You need to configure the website.
You create and deploy a Power Platform solution that includes synchronous plug-ins. Users report performance issues with the solution. You need to determine whether a plug-in is the cause of the performance issues. Which two tools can you use? Each correct answer presents part of the solution. NOTE: Each correct selection is worth one point.
A. Tracing
B. Data policies
C. Solution checker
D. ISV Studio
E. Microsoft Dataverse Analytics
You are creating a canvas app that realtors use to identify neighbors for properties that are for sale. The OnStart property includes the following code: ClearCollect(collectNeighborList, Filter(NeighborList, Status = `Active")); ClearCollect (collectRealtorList,CompanyList);ClearCollect(collectRegions, RegionList) The app is running slower than expected. You need to resolve the issue. What should you do?
A. Replace all instances of the ClearCollect method with the connect method.
B. Replace the existing code segment with the following code segment Concurrent (ClearCollect(collectNeighborList, Filter(NeighborList, Status = ג€Activeג€)), ClearCollect(collectRealtorList,CompanyList),ClearCollect(collectRegions, RegionList))
C. Replace the existing code segment with the following code segment: ClearCollect(collectNeighborList, Filter(NeighborList, Status = ג€Activeג€)); Concurrent(ClearCollect(collectRealtorList,CompanyList)); Concurrent(ClearCollect(collectRegions, RegionList))
You create a Power Virtual Agents chatbot in an environment named Environment1. A colleague creates a Power Automate flow in the default solution in the default environment. The chatbot in Environment1 does not recognize the flow in the default environment. You need to ensure the chatbot can access the flow. Which two actions should you perform? Each correct answer presents part of the solution. NOTE: Each correct selection is worth one point.
A. Add the Power Automate flow to a solution in Environment1.
B. Send a copy of the Power Automate flow from the default environment.
C. Add the Power Automate flow to a solution in the default environment.
D. Export the solution from the default environment and import the solution into Environment1.
E. Share the Power Automate flow from the default environment.
HOTSPOT - You are training a group of makers to use Power Automate. You have the following expressions:You need to identify what each expression is doing. What does each expression do? To answer, select the appropriate options in the answer area. NOTE: Each correct selection is worth one point. Hot Area:
HOTSPOT - You need to configure the fields with the appropriate type. Which type should you use? To answer, select the appropriate options in the answer area. NOTE: Each correct selection is worth one point. Hot Area:
You need to modify the Power Automate flow to resolve CustomerC's issue. What should you do?
A. Add a configure run that is set to is successful.
B. Add a data operation that specifies the false conditions.
C. Add a condition containing approval hierarchy.
D. Add a timeout setting to the approval flow.
A company needs to illustrate the relationships of the entities in Dynamics 365 Sales. You need to select the appropriate tool to show this graphic. Which tool should you select?
A. Metadata diagram
B. Sales Insights
C. Power Automate
D. Security model
HOTSPOT - An organization uses Common Data Service. The organization's IT helpdesk requires a single-page web application to monitor and manage Data Export Service. The app must access Data Export Service securely. The app must also permit helpdesk users to perform a limited set of functions. You need to create a single-page app. Which options should you use? To answer, select the appropriate options in the answer area. NOTE: Each correct selection is worth one point. Hot Area:
DRAG DROP - A developer must register a step using the Plug-in registration tool. You need to associate the correct Event Pipeline Stage of Execution with its purpose. Which stage should you associate with each description? To answer, drag the appropriate stages to the correct descriptions. Each stage may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content. NOTE: Each correct selection is worth one point. Select and Place:
Case study - This is a case study. Case studies are not timed separately. You can use as much exam time as you would like to complete each case. However, there may be additional case studies and sections on this exam. You must manage your time to ensure that you are able to complete all questions included on this exam in the time provided. To answer the questions included in a case study, you will need to reference information that is provided in the case study. Case studies might contain exhibits and other resources that provide more information about the scenario that is described in the case study. Each question is independent of the other questions in this case study. At the end of this case study, a review screen will appear. This screen allows you to review your answers and to make changes before you move to the next section of the exam. After you begin a new section, you cannot return to this section. To start the case study - To display the first question in this case study, click the Next button. Use the buttons in the left pane to explore the content of the case study before you answer the questions. Clicking these buttons displays information such as business requirements, existing environment, and problem statements. If the case study has an All Information tab, note that the information displayed is identical to the information displayed on the subsequent tabs. When you are ready to answer a question, click the Question button to return to the question. Background - Contoso Pharmaceuticals manufactures and sells drugs to retail and wholesale pharmacies, hospitals, and research facilities. The company plans to implement Dynamics 365 Sales and Dynamics 365 Finance. Current environment - • Contoso maintains a Microsoft Excel workbook that lists all drugs they supply. • Pharmacies submit order requests through email. • All information at customer locations is handwritten by customer representatives. • Contoso uses Cerner, which is a medical industry application that uses a proprietary database. • Some accounts are referrals from other pharmacies. • Every pharmacy has its own Dynamics 365 Sales instance. Requirements - General - You must create a model-driven app to meet Contoso’s needs. You must minimize the use of custom code and custom connectors. Accounts - • Ensure that the names of the pharmacies are synced between the accounting and the customer management systems. • Account numbers should be entered automatically into the pharmaceutical system that is in a Cerner database and kept in sync. • When the account is entered into the system, extra fields must appear if the referral customer box is selected. If the box is not selected, the extra fields must not appear. • A trigger must be created that changes the Priority field to 1 in the Account record 10 days after an Account record is created. • A field named Priority_Trigger must be created to trigger the Priority field. • A field named Facility type field must be added in order to select whether a customer is a retail pharmacy, wholesale pharmacy, research facility, or hospital. Users - • UserA must be able to create and publish Power Apps apps. • UserB must be the owner of all the systems and be able to provide permissions and create all new environments. • UserC must be able to create apps connected to the systems and update the security roles and entities. • Pharmacy representatives must only be able to run the apps and access their own records. • Access to the accounting Power Apps app must be restricted to accounting team members. • End users must have minimum access to the required systems. • Only supervisors must be able to view phone numbers in the Accounts form. • Developers must be able to create new apps for all users. • Sales users must only have access to their own records. Reporting - Pharmacy orders must be displayed in four graphs as follows: • Annual revenue over $100,000 • Annual revenues under $100,000 • Research facilities • Hospitals The graphs must be interactive, and users must be able to drill down on any dimension. Customizations - • Ensure that notifications are sent to the sales team when a lead is added by using Slack. • Ensure that leads have a review stage added to the sales process. • Doctors must be manually added to a custom entity named Doctor if the doctor is not listed. • Refill dates for customer prescriptions should be automatically determined and a notification should be sent to the customer. • Fields for the doctor’s name and phone number must be displayed in the customer record. • The doctor entered on the customer’s record must be validated against doctors that exist in the system. • The new solution will be sold to other pharmacies for use. The application must not allow changes to be made. • The solution must be error free so that when it is installed in other environments it does not cause issues. Mobile app - • A custom mobile app must be created to allow salespeople to add or search by pharmacy name. • Pharmacy records must be uniquely identified by pharmacy name, address, contact name, and phone number. • When a pharmacy is added by using the mobile app, the phone number must be validated to be all digits. You need to create an application to deploy to other pharmacies. What should you do?
A. Clone the solution.
B. Create packages for Package Deployer.
C. Recreate customizations in a new environment.
D. Navigate to Customize the System and export everything to a managed solution.
A company uses Microsoft Dataverse rollup fields to calculate insurance exposure and risk profiles for customers. Users report that the system does not update values for the rollup fields when new insurance policies are written. You need to recalculate the value of the rollup fields immediately after a policy is created. What should you do?
A. Create new fields on the customer entity for insurance exposure and risk. Write a workflow process that is triggered when a new policy record is created to calculate the sum of values from policy records.
B. Update the Mass Calculate Rollup Field job to trigger when a new policy record is created.
C. Create new calculated fields on the customer entity for insurance exposure and risk. Create a formula to calculate the sum of values from policy records.
D. Create a plug-in that uses the CalculateRollupFieldRequest method for the rollup field. Configure a step on the Create event for the policy entity for this plug-in.
You need to create the customer mobile app. Which type of function expression should you use?
A. Filter
B. Find
C. LookUp
HOTSPOT - You need to configure the environments. What should you do? To answer, select the appropriate options in the answer area. NOTE: Each correct selection is worth one point. Hot Area:
HOTSPOT - You are configuring two command buttons on a form. The form must display the buttons only if conditions meet a pre-defined criteria. You need to create rules for the form. Which rule types should you use? To answer, select the appropriate options in the answer area. NOTE: Each correct selection is worth one point.
Note: This question is part of a series of questions that present the same scenario. Each question in the series contains a unique solution. Determine whether the solution meets the stated goals. Some question sets might have more than once correct solution, while others might not have a correct solution. After you answer a question in this section, you will NOT be able to return to it. As a result, these questions will not appear in the review screen. A university implements Dynamics 365 Sales. Several departments use opportunity records to bid for funding for projects within their own departments. You configure the system to ensure that each department can only work on their own records. Employees in multiple departments often need to work together on an opportunity. Employees report that they are not able to see opportunities from other departments. You need to ensure that employees from more than one department can work on the same opportunities when necessary. Solution: Share the individual opportunity that members of one department are working on with all members of the second department, and give those members the appropriate permissions. Does the solution meet the goal?
A. Yes
B. No
DRAG DROP - You need to select connectors for the app. Which types of connectors should you use? To answer, drag the appropriate connectors to the correct requirements. Each connector may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content. NOTE: Each correct selection is worth one point. Select and Place:
DRAG DROP - You are creating an app that connects to Microsoft Dataverse on a nightly basis. You plan to integrate the app with an external system. The application must not authenticate by using a Microsoft Azure Active Directory (Azure AD) user account. You need to enable the application to authenticate to Dataverse. Which four actions should you perform in sequence? To answer, move the appropriate actions from the list of actions to the answer area and arrange them in the correct order. Select and Place:
An organization implements Dynamics 365 Sales. You need to trigger a business rule when the main form in saved. What should you do?
A. Write a business rule to trigger on a change of ModifiedOn field.
B. Set the scope of the business rule to one specific form where business rule triggers.
C. Set the scope of the business rule to All Forms.
D. Set the scope of the business rule to Entity.
A customer wants to design a complex business process flow that includes six custom entities and four stages for each entity. One of the stages will have 15 steps. You need to explain the flaw in this design to the customer. What is the flaw in this design?
A. The maximum number of custom entities has been exceeded.
B. The maximum number of steps for a stage has been exceeded.
C. The maximum number of stages for an entity has been exceeded.
D. The minimum number of stages for an entity has not been met.
E. The minimum number of steps for a stage has not been met.
Note: This question is part of a series of questions that present the same scenario. Each question in the series contains a unique solution that might meet the stated goals. Some question sets might have more than once correct solution, while others might not have a correct solution. After you answer a question in this section, you will NOT be able to return to it. As a result, these questions will not appear in the review screen. You are developing a model-driven app for a company. When you create a new Account record, you must automatically display a form to collect data that is needed to create a Contact record. The form must switch to the appropriate form layout based on the contact type. You open the Contact form by using JavaScript. You pass the contact type information to the form by using the Xrm.Navigation.openForm function. An OnLoad event handler in the Contact form processes the data and shows only the appropriate sections of the form for the given contact type. You need to configure the receiving form to accept the data parameter. Solution: Export the solution, edit the customizations.xml, and add a querystringparameter element to the XML. Does the solution meet the goal?
A. Yes
B. No
HOTSPOT - A fine arts school uses a custom canvas application based on the Microsoft Dataverse. Artists experience errors on their Artist canvas app and delays when switching pages. You need to identify the root causes of these issues. Which troubleshooting methods should you use? To answer, select the appropriate options in the answer area. NOTE: Each correct selection is worth one point. Hot Area:
You need to configure the system to support automation for referrals. What are two possible ways to achieve the goal? Each correct selection presents a complete solution. NOTE: Each correct selection is worth one point.
A. Azure Function that uses the Discovery service
B. workflow extension
C. Azure Function that uses a listener
D. Power Automate flow
You are developing a Power Platform app. The app must implement a two-way listener to an on-premises system by using Microsoft Azure Service Bus. You create an Azure Service Bus namespace and messaging entity. You must add the shared access policies. You need to select the permissions for the messaging entity. Which two permissions should you use? Each correct answer presents part of the solution. NOTE: Each correct selection is worth one point.
A. System customizer
B. Listen
C. Read
D. Send
E. Manage
DRAG DROP - An organization uses plug-ins to retrieve specific information from legacy data stores each time a new order is submitted. You review the Microsoft Dataverse analytics page. The average plug-in execution time is increasing. You need to replace the plug-in with another component, reusing as much of the current plug-in code as possible. Which five actions should you perform in sequence? To answer, move the appropriate actions from the list of actions to the answer area and arrange them in the correct order. Select and Place:
DRAG DROP - You manage a Microsoft Power Automate cloud flow that uses a List rows action to query data from the Accounts table. The Accounts table contains more than 15,000 rows. You must develop automation that meets the following requirements: • Manage a large number of records. • Return information from related contact records. You need to configure the cloud flow to return the information. Which properties should you configure? To answer, move the appropriate properties to the correct requirements. You may use each property once, more than once, or not at all. You may need to move the split bar between panes or scroll to view content. NOTE: Each correct selection is worth one point.
DRAG DROP - Case study - This is a case study. Case studies are not timed separately. You can use as much exam time as you would like to complete each case. However, there may be additional case studies and sections on this exam. You must manage your time to ensure that you are able to complete all questions included on this exam in the time provided. To answer the questions included in a case study, you will need to reference information that is provided in the case study. Case studies might contain exhibits and other resources that provide more information about the scenario that is described in the case study. Each question is independent of the other questions in this case study. At the end of this case study, a review screen will appear. This screen allows you to review your answers and to make changes before you move to the next section of the exam. After you begin a new section, you cannot return to this section. To start the case study - To display the first question in this case study, click the Next button. Use the buttons in the left pane to explore the content of the case study before you answer the questions. Clicking these buttons displays information such as business requirements, existing environment, and problem statements. If the case study has an All Information tab, note that the information displayed is identical to the information displayed on the subsequent tabs. When you are ready to answer a question, click the Question button to return to the question. Background - Northwind Traders uses Microsoft Dynamics 365 Sales to manage its sales process. To better understand its customers, Northwind Traders invests in a team of researchers who gather data from multiple sources. The company stores the data it collects in a Microsoft Azure SQL Database. The company plans to use the data to enrich account records and make the sales team more effective. Current environment - Environment - • The company has three Microsoft Power Platform environments with Dynamics 365 Sales installed. The environments are named development, test, and production. • Each environment has an application user that can be used for integrations. • The company must use solutions to perform all customization and configuration deployment. Data - • Researchers are responsible for creating account records. • Researchers have permissions on the Account table to create records, read all records, and update records they own. • A synchronous plug-in runs when an account record is created and could reassign the record to a different user. • Users must access data as themselves to enforce security and audit changes. • A column named new_dataid is added to the Account table. The column uniquely identifies which data it should receive. • Researchers have researched only the top 20 percent of account records. Web API - • The company creates an Azure Function to run a RESTful .NET Web API. • Data can be retrieved by placing a GET request to the URL https://dataservice-[ENVIRONMENTNAME].azurewebsites.net/enrich/[DATAID]. • [ENVIRONMENTNAME] is the name of the Microsoft Power Platform environment that requests the data. • [DATAID] is the new_dataid column in the Account table. • The Web API response will return a 200 response plus data if the DataId is found. Otherwise, a 404 response is returned. • Developers plan to create a custom connector from the Web API to make it accessible from Microsoft Power Platform. Requirements - Custom connector - • The Web API definition used to create the custom connector must be generated based on a low-code technology. • The URL used by the custom connector must incorporate the current environment name without hardcoding values. • Errors generated by the custom connector must not cause downstream processes to fail. • Text descriptions and field placeholder text that describe the use of the custom connector must appear for non-developers. Process - • All account records must be updated with data from the Web API once automatically. • Only account records that contain a DataId should be updated by the Web API. • Researchers must create Power Automate flows to specify data analysis priority. • The researchers require a process that repurposes a set of identical steps of parameterized Microsoft Dataverse queries from a Power Automate flow for use in other flows that have different parameters. The researchers want to avoid recreating the steps manually each time they create a flow to save time and avoid errors. Issues - • A tester attempts to connect to the production instance of the Web API with a DataId that should return data. The tester receives an error stating that the remote name could not be resolved. • A missing component causes an error to occur when importing the solution that contains the Power Automate flow to update account records in a test environment. You need to configure a Power Automate flow to update account records by using the response from the Web API. Which three actions should you perform in sequence? To answer, move the appropriate actions from the list of actions to the answer area and arrange them in the correct order.
HOTSPOT - You need to correct the JavaScript code that communicates with the address verification API. For each of the following statements, select Yes if the statement is true. Otherwise, select No. NOTE: Each correct selection is worth one point. Hot Area:
DRAG DROP - You need to assign security roles to groups of users. Which security roles should you use? To answer, drag the appropriate security types to the correct roles. Each security type may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content. NOTE: Each correct selection is worth one point. Select and Place:
Note: This question is part of a series of questions that present the same scenario. Each question in the series contains a unique solution. Determine whether the solution meets the stated goals. Some question sets might have more than once correct solution, while others might not have a correct solution. After you answer a question in this section, you will NOT be able to return to it. As a result, these questions will not appear in the review screen. A company designs data integration with an external system by using virtual tables. You need to implement the virtual tables. Solution: Assign record ownership to individual users. Does the solution meet the goal?
A. Yes
B. No
DRAG DROP - Case Study - This is a case study. Case studies are not timed separately. You can use as much exam time as you would like to complete each case. However, there may be additional case studies and sections on this exam. You must manage your time to ensure that you are able to complete all questions included on this exam in the time provided. To answer the questions included in a case study, you will need to reference information that is provided in the case study. Case studies might contain exhibits and other resources that provide more information about the scenario that is described in the case study. Each question is independent of the other questions in this case study. At the end of this case study, a review screen will appear. This screen allows you to review your answers and to make changes before you move to the next section of the exam. After you begin a new section, you cannot return to this section. To start the case study - To display the first question in this case study, click the Next button. Use the buttons in the left pane to explore the content of the case study before you answer the questions. Clicking these buttons displays information such as business requirements, existing environment, and problem statements. When you are ready to answer a question, click the Question button to return to the question. Background - Proseware, Inc. is an industry leading software company with several thousand employees. The company has had some trouble recruiting talented employees. Top-level candidates interview with the company but go on to work for competitors. Feedback from candidates show that some offers were not accepted because the interview scheduling process was unpleasant. The company does not have a system to keep track of the candidates that were not selected. Current Environment - The recruiting process starts when an individual applies for a position on the company website. The individual may have found the position on their own, they may have been officially referred by an employee, or in some cases were contacted directly by a hiring manager and encouraged to apply. Recruiters schedule an interview with a hiring manager and interviews with two senior team members. Each interview results in feedback about the candidate and a recommendation whether to hire or not. The recruiting team manages all information by using a model-driven application. The company has the following Microsoft Dataverse tables and columns: • JobPosting - Hiring Manager - lookup to SystemUser - Recruiter Assigned - lookup to SystemUser • Contact (Job Applicant) - Contact identifier - First name - Last name - Time-Zone Offset - Person of Interest - Yes/No (default) • Application proapplication - Contact identifier, Contact - lookup to Contact - Job Posting - lookup to JobPosting - pro_recruiterassignedid • Interview - Application - lookup to Application - Job Posting - lookup to JobPosting - Recommend - Choice (Yes (0), No (1), and null (default) are the available values) - Person of Interest - Yes/No, No is the default value • Referral - Contact - lookup to Contact - Referrer - lookup to SystemUser - Job Posting - lookup to JobPosting • SystemUser - Manager - lookup to SystemUser - Time-Zone Offset • Recruiter - Recruiter identifier - Recruiter name Applications - There may be multiple applications associated with each job posting. Applications are linked to an employee record if an employee referred the applicant for a position. The same individual can be an applicant for multiple job postings. Interviews - Each interview is performed by an employee and is related to a single application. The interview scheduling process may force potential candidates to accept interviews at unusual times with the senior team members due to time-zone differences. Requirements. Interview Scheduling The system must provide recruiters with a list of team members and their time-zone information. You must create a Microsoft Power Apps Component Framework (PCF) control for the Job Application form to display a list of senior team members who report directly to a hiring manager. • The control must display the current time in each team member's local time. • The control must be bound so that it minimizes the amount of code that must be written. • You must display the list of team members and sort the list to show team members who reside in time zones closest to the applicant's time zone first. You must develop a second PCF control that displays the time-zone name and current time on the Job Application form. You must display the data in the candidate’s local time. Requirements. Historical Information Tracking You must create a process to identify individuals as a person of interest that the company should consider hiring. You must assign each individual a score based on their past interactions. • You must be able to determine the following information about a candidate: - The number of interviews in the past two years and whether team members provided recommendations - The number of hiring manager referrals and employee referrals in the past two years - Whether the individual has any of the 12 designations or certifications that the company considers significant • Only a single referral can be made per job application. The system must be able to support multiple referrals for a candidate. • The system must track referrals even if an application is not completed. Requirements. Historical Information Scoring The automated process must run weekly to assess all candidates. The process must also run automatically when historical information is updated. You must be able to perform scoring by selecting a command button on the contact form. • This new command button must only be visible to employees who belong to a security role assigned named Recruiter. The command button must not be visible to anyone unless the contact form is in Update mode. • A person of interest is defined as having a score of 15 or more based on the following historical information criteria: - Each interview with a recommendation adds two to the score. - Each interview without a recommendation subtracts two from the score. - Each employee or manager referral adds one to the score. - Each designation or certification adds one to the score. • All scoring elements must be recalculated when changes occur. You must assign the score to the Person of interest field. • Values representing totals or scores must be stored in their own numeric fields. • Plug-ins must be used to keep the Person of Interest field on active interview records associated with the Contact. • Plug-ins registered on the update of the Person of interest field must send an email notification when the candidate named in the email is a person of interest. Recruiters must receive the message when the field is updated on the Contact record. • Interviewers must get an email notification when the Person of Interest field on the interview record is successfully updated. Requirements. Design Guidelines The following design guidelines must be followed: • Schema changes must be made using the method requiring the least amount of storage to meet the requirement. • Out-of-the-box functionality must be used when possible. • Any code required to calculate scores must be able to be run from a single point. • Email notifications need to be kept to a minimum. Issues - • Recruiters report that the command button to score a candidate is not working. You debug the code and observe that the context input parameter is null. • The system does not support associating designations and certifications with candidates. • The value for the field used by the PCF control to display local time is saved to Microsoft Dataverse each time an active application record is opened. • Interviewers report that they do not receive email notifications when interview records are created for an existing person of interest. You need to configure the columns to store scores and totals. Which configurations should you use? To answer, drag the appropriate configurations to the correct columns. Each configuration may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content. NOTE: Each correct selection is worth one point.
Case study - This is a case study. Case studies are not timed separately. You can use as much exam time as you would like to complete each case. However, there may be additional case studies and sections on this exam. You must manage your time to ensure that you are able to complete all questions included on this exam in the time provided. To answer the questions included in a case study, you will need to reference information that is provided in the case study. Case studies might contain exhibits and other resources that provide more information about the scenario that is described in the case study. Each question is independent of the other questions in this case study. At the end of this case study, a review screen will appear. This screen allows you to review your answers and to make changes before you move to the next section of the exam. After you begin a new section, you cannot return to this section. To start the case study - To display the first question in this case study, click the Next button. Use the buttons in the left pane to explore the content of the case study before you answer the questions. Clicking these buttons displays information such as business requirements, existing environment, and problem statements. If the case study has an All Information tab, note that the information displayed is identical to the information displayed on the subsequent tabs. When you are ready to answer a question, click the Question button to return to the question. Background - Northwind Traders uses Microsoft Dynamics 365 Sales to manage its sales process. To better understand its customers, Northwind Traders invests in a team of researchers who gather data from multiple sources. The company stores the data it collects in a Microsoft Azure SQL Database. The company plans to use the data to enrich account records and make the sales team more effective. Current environment - Environment - • The company has three Microsoft Power Platform environments with Dynamics 365 Sales installed. The environments are named development, test, and production. • Each environment has an application user that can be used for integrations. • The company must use solutions to perform all customization and configuration deployment. Data - • Researchers are responsible for creating account records. • Researchers have permissions on the Account table to create records, read all records, and update records they own. • A synchronous plug-in runs when an account record is created and could reassign the record to a different user. • Users must access data as themselves to enforce security and audit changes. • A column named new_dataid is added to the Account table. The column uniquely identifies which data it should receive. • Researchers have researched only the top 20 percent of account records. Web API - • The company creates an Azure Function to run a RESTful .NET Web API. • Data can be retrieved by placing a GET request to the URL https://dataservice-[ENVIRONMENTNAME].azurewebsites.net/enrich/[DATAID]. • [ENVIRONMENTNAME] is the name of the Microsoft Power Platform environment that requests the data. • [DATAID] is the new_dataid column in the Account table. • The Web API response will return a 200 response plus data if the DataId is found. Otherwise, a 404 response is returned. • Developers plan to create a custom connector from the Web API to make it accessible from Microsoft Power Platform. Requirements - Custom connector - • The Web API definition used to create the custom connector must be generated based on a low-code technology. • The URL used by the custom connector must incorporate the current environment name without hardcoding values. • Errors generated by the custom connector must not cause downstream processes to fail. • Text descriptions and field placeholder text that describe the use of the custom connector must appear for non-developers. Process - • All account records must be updated with data from the Web API once automatically. • Only account records that contain a DataId should be updated by the Web API. • Researchers must create Power Automate flows to specify data analysis priority. • The researchers require a process that repurposes a set of identical steps of parameterized Microsoft Dataverse queries from a Power Automate flow for use in other flows that have different parameters. The researchers want to avoid recreating the steps manually each time they create a flow to save time and avoid errors. Issues - • A tester attempts to connect to the production instance of the Web API with a DataId that should return data. The tester receives an error stating that the remote name could not be resolved. • A missing component causes an error to occur when importing the solution that contains the Power Automate flow to update account records in a test environment. You need to choose a technology to access the Web API. Which technology should you select?
A. Canvas app that uses the custom connector
B. Plug-in that contacts the Web API
C. Power Automate flow that uses the custom connector
D. Webhook that contacts the Web API
DRAG DROP - A company implements Dynamics 365 Sales. Only sales managers must be able to perform the approval to move high value sales on in the opportunity qualification process. A new field must be created to capture the approval. You need to create and secure the new field. Which three actions should you perform in sequence? To answer, move the appropriate actions from the list of actions to the answer area and arrange them in the correct order. Select and Place:
HOTSPOT - You are troubleshooting Power Apps solutions. You need to determine the cause for the identified issues. What is the root cause for each issue? To answer, select the appropriate options in the answer area. NOTE: Each correct selection is worth one point. Hot Area:
Case study - This is a case study. Case studies are not timed separately. You can use as much exam time as you would like to complete each case. However, there may be additional case studies and sections on this exam. You must manage your time to ensure that you are able to complete all questions included on this exam in the time provided. To answer the questions included in a case study, you will need to reference information that is provided in the case study. Case studies might contain exhibits and other resources that provide more information about the scenario that is described in the case study. Each question is independent of the other questions in this case study. At the end of this case study, a review screen will appear. This screen allows you to review your answers and to make changes before you move to the next section of the exam. After you begin a new section, you cannot return to this section. To start the case study - To display the first question in this case study, click the Next button. Use the buttons in the left pane to explore the content of the case study before you answer the questions. Clicking these buttons displays information such as business requirements, existing environment, and problem statements. If the case study has an All Information tab, note that the information displayed is identical to the information displayed on the subsequent tabs. When you are ready to answer a question, click the Question button to return to the question. Background - Northwind Traders uses Microsoft Dynamics 365 Sales to manage its sales process. To better understand its customers, Northwind Traders invests in a team of researchers who gather data from multiple sources. The company stores the data it collects in a Microsoft Azure SQL Database. The company plans to use the data to enrich account records and make the sales team more effective. Current environment - Environment - • The company has three Microsoft Power Platform environments with Dynamics 365 Sales installed. The environments are named development, test, and production. • Each environment has an application user that can be used for integrations. • The company must use solutions to perform all customization and configuration deployment. Data - • Researchers are responsible for creating account records. • Researchers have permissions on the Account table to create records, read all records, and update records they own. • A synchronous plug-in runs when an account record is created and could reassign the record to a different user. • Users must access data as themselves to enforce security and audit changes. • A column named new_dataid is added to the Account table. The column uniquely identifies which data it should receive. • Researchers have researched only the top 20 percent of account records. Web API - • The company creates an Azure Function to run a RESTful .NET Web API. • Data can be retrieved by placing a GET request to the URL https://dataservice-[ENVIRONMENTNAME].azurewebsites.net/enrich/[DATAID]. • [ENVIRONMENTNAME] is the name of the Microsoft Power Platform environment that requests the data. • [DATAID] is the new_dataid column in the Account table. • The Web API response will return a 200 response plus data if the DataId is found. Otherwise, a 404 response is returned. • Developers plan to create a custom connector from the Web API to make it accessible from Microsoft Power Platform. Requirements - Custom connector - • The Web API definition used to create the custom connector must be generated based on a low-code technology. • The URL used by the custom connector must incorporate the current environment name without hardcoding values. • Errors generated by the custom connector must not cause downstream processes to fail. • Text descriptions and field placeholder text that describe the use of the custom connector must appear for non-developers. Process - • All account records must be updated with data from the Web API once automatically. • Only account records that contain a DataId should be updated by the Web API. • Researchers must create Power Automate flows to specify data analysis priority. • The researchers require a process that repurposes a set of identical steps of parameterized Microsoft Dataverse queries from a Power Automate flow for use in other flows that have different parameters. The researchers want to avoid recreating the steps manually each time they create a flow to save time and avoid errors. Issues - • A tester attempts to connect to the production instance of the Web API with a DataId that should return data. The tester receives an error stating that the remote name could not be resolved. • A missing component causes an error to occur when importing the solution that contains the Power Automate flow to update account records in a test environment. You need to implement visual hints in the custom connector. What should you do? Each correct answer presents a complete solution. NOTE: Each correct selection is worth one point.
A. In the custom connector, update the name of the policy template.
B. Extend the Open API definition of the Web API for the EnvironmentName parameter.
C. Extend the Open API definition of the Web API for the DataId parameter.
D. In the custom connector, update the description for the DataId parameter.
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