A global financial company sells financial products and services that include the following:
1. Bank accounts
2. Loans
3. Insurance
The company has a state-of-the-art core banking system that is the master system to store financial transactions, financial products and customer information. The core banking system currently processes 10 million financial transactions per day. The CTO for the company is considering building a community portal so that customers can review their bank account details, update their Information and review their account financial transactions.
What should an integration architect recommend as a solution to enable customer community users to view their financial transactions?

A. Use Salesforce External Service to display financial transactions in a community Lightning page.

B. Use Salesforce Connect to display the financial transactions as an external object.

C. Migrate the financial transaction records to Salesforce custom object and use ETL tool to keep systems in sync.

D. Use Iframe to display core banking financial transactions data in the customer community.

An integration architect has received a request to prevent employees that leave the company from accessing data in Salesforce after they are deactivated in the company’s HR system.
What should the integration architect determine before recommending a solution?

A. Data access prevention requirements, then identify frequency

B. Inbound integration requirements, then identify frequency

C. Data access prevention requirements, integration requirements, and system constraints

Northern Trail Outfitters (NTO) is looking to integrate three external systems that run nightly data enrichment processes in Salesforce. NTO has both of the following security and strict auditing requirements:
1. The external systems must follow the principle of least privilege.
2. The activities of the external systems must be available for audit.
What should an integration architect recommend as a solution for these Integrations?

A. A shared integration user for the three external system integrations.

B. A unique integration user for each external system integration.

C. A shared Connected App for the three external system integrations.

D. A Connected App for each external system integration.

An architect is required to integrate with an External Data Source via a Named Credential with an Apex callout due to technical constraints.
How is authentication achieved?

A. Connect via Salesforce Connect.

B. Connect via Communities.

C. Handle authentication with login flows.

D. Handle authentication in the code.

A call center manager uses a custom dashboard to track case-related metrics. The manager wants a component to display the number of closed cases in real time.
What type of event should be used to meet this requirement?

A. PushTopic Event

B. Platform Event

C. Generic Event

D. Change Data Capture Event

Universal Containers (UC) is a global financial company. UC support agents would like to open bank accounts on the spot for customers who inquire about UC products.
During the bank account opening process, the agents execute credit checks for the customers through external agencies. At any given time, up to 30 concurrent reps will be using the service to perform credit checks for customers.
What error handling mechanisms should be built to display an error to the agent when the credit verification process failed?

A. In case the verification process is down, use fire and forget mechanism instead of Request and Reply to allow the agent to get the response back when the service is back online.

B. Handle verification process error in the Verification Webservice API in case there is a connection issue to the Webservice if it responds with an error.

C. In case the verification process is down, use mock service to send the response to the agent.

D. Handle integration errors in the middleware in case the verification process is down, then the middleware should retry processing the request multiple times.

When a user clicks “Check Preferences” as part of a Lightning flow in Salesforce, preferences from an externally hosted RESTful service are to be checked in real time. The RESTful service has OpenAPI 2.0 JSON definitions, responding in Boolean and string values data types.
Which integration pattern and mechanism should be selected to meet the conditions?

A. Fire and Forget: Process driven Platform Events publishes events on Salesforce Event Bus.

B. Data Virtualization: Salesforce Connect maps external REST data in external objects.

C. Remote Call-In: Salesforce REST API with REST Composite Resources.

D. Request and Reply: Enhanced External Services invokes a REST API.

A company that is a leading provider of training delivers courses to students globally. The company decided to use Customer Community in order to allow students to log in to the community, register for courses and pay course fees. The company has a payment gateway that takes more than 30 seconds to process the payment transaction. Students would like to get the payment result in real time so in case an error happens, the students can retry the payment process.
What is the recommended integration approach to process payments based on this requirement?

A. Use Change Data Capture to process payment to the payment gateway.

B. Use Platform Events to process payment to the payment gateway.

C. Use Continuation to process payment to the payment gateway.

D. Use Request and Reply to make an API call to the payment gateway.

Northern Trail Outfitters needs to make synchronous callouts “available-to-promise” service to query product availability and reserve inventory during customer checkout process.
Which two statements should an integration architect consider when building a scalable integration solution? (Choose two.)

A. The typical and worst-case historical response times.

B. The maximum query cursors open per user on the service.

C. How many concurrent service calls are being placed.

D. The number of batch jobs that can run concurrently.

Northern Trail Outfitters (NTO) has an integration set up between a Salesforce org and a quoting system. NTO would like to show a notification to all sales representatives that use Salesforce anytime the quoting system will be taken down for maintenance.
Which Salesforce API should an integration architect use to fulfill this requirement?

A. Connect REST API

B. Streaming API

C. Tooling API

D. REST API

A company’s cloud-based single page application consolidates data local to the application with data from on-premise and third-party systems. The diagram below typifies the application’s combined use of synchronous and asynchronous calls.
 
The company wants to use the average response time of its application’s user interface as a basis for certain alerts. For this purpose, the following occurs:
1. Log every call start and finish date and time to a central analytics data store.
2. Compute response time uniformly as the difference between the start and finish date and time (A to H in the diagram).
Which computation represents the end-to-end response time from the user’s perspective?

A. Sum of A to H

B. Sum of A to F

C. Sum A and H

A customer's enterprise architect has identified requirements around caching, queuing, error handling, alerts, retries, event handling, etc.
The company has asked the Salesforce Integration Architect to help fulfill such aspects with their Salesforce program.
Which three recommendations should the Salesforce integration architect make? (Choose three.)

A. Event handling in a publish/subscribe scenario, the middleware can be used to route requests or messages to active data-event subscribers from active data-event publishers.

B. Event handling processes such as writing to a log, sending an error or recovery process, or sending an extra message can be assumed to be handled by middleware.

C. Transform a Fire and Forget mechanism to Request and Reply, which should be handled by middleware tools (like ETL/ESB) to improve performance.

D. Message transformation and protocol translation should be done within Salesforce. Recommend leveraging Salesforce native protocol conversion capabilities as middleware tools are NOT suited for such tasks.

E. Provide true message queueing for integration scenarios (including orchestration, process choreography, quality of service, etc.) given that a middleware solution is required.

A large business-to-consumer (B2C) customer is planning to implement Salesforce CRM to become a customer centric enterprise. Below is their current system landscape diagram.
 
The goals for implementing Salesforce includes:
1. Develop a 360 degree view of the customer.
2. Leverage Salesforce capabilities for marketing, sales and service processes.
3. Reuse Enterprise capabilities built for quoting and order management processes.
Which three systems from the current system landscape can be retired with the implementation of Salesforce? (Choose three.)

A. Order Management System

B. Sales Activity System

C. Case Management System

D. Quoting System

E. Email Marketing System

Universal Containers (UC) is currently managing a custom monolithic web service that runs on an on-premise server.
This monolithic web service is responsible for Point-to-Point (P2P) integrations between:
1. Salesforce and a legacy billing application
2. Salesforce and a cloud-based Enterprise Resource Planning application
3. Salesforce and a data lake
UC has found that the tight interdependencies between systems is causing integrations to fail.
What should an architect recommend to decouple the systems and improve performance of the integrations?

A. Re-write and optimize the current web service to be more efficient.

B. Leverage modular design by breaking up the web service into smaller pieces for a microservice architecture.

C. Use the Salesforce Bulk API when integrating back into Salesforce.

D. Move the custom monolithic web service from on-premise to a cloud provider.

Northern Trail Outfitters is in the final stages of merging two Salesforce orgs, but needs to keep the retiring org available for a short period of time for lead management as it is connected to multiple public web site forms. The Sales department has requested that new leads are available in the new Salesforce instance within 30 minutes.
Which two approaches will require the least amount of development effort? (Choose two.)

A. Configure named credentials in the source org.

B. Use the Composite REST API to aggregate multiple leads in a single call.

C. Use the Tooling API with Process Builder to insert leads in real time.

D. Call the Salesforce REST API to insert the lead into the target system.

Northern Trail Outfitters requires an integration to be set up between one of its Salesforce orgs and an External Data Source using Salesforce Connect. The External Data Source supports Open Data Protocol.
Which configuration should an integration architect recommend be implemented in order to secure requests coming from Salesforce?

A. Configure Special Compatibility for OData connection.

B. Configure CSRF Protection for OData connection.

C. Configure Identity Type for OData connection.

Northern Trail Outfitters (NTO) is planning to create a native employee-facing mobile app with the look and feel of Salesforce Lighting Experience. The mobile app needs to integrate with NTO's Salesforce org.
Which Salesforce API should be used to implement this integration?

A. User Interface API

B. Streaming API

C. Connect REST API

D. REST API

A subscription-based media company’s system landscape forces many subscribers to maintain multiple accounts and to login more than once. An Identity and Access Management (IAM) system, which supports SAML and OpenId, was recently implemented to improve the subscriber experience through self-registration and single sign-on (SSO).
The IAM system must integrate with Salesforce to give new self-service customers instant access to Salesforce Community Cloud.
Which requirement should the Salesforce Community Cloud support for self-registration and SSO?

A. OpenId Connect Authentication Provider and Registration Handler

C. OpenId Connect Authentication Provider and JIT provisioning

D. SAML SSO and Registration Handler

What is the first thing an integration architect should validate if a callout from a Lightning Web Component to an external endpoint is failing?

A. The endpoint URL has been added to Content Security Policies.

B. The endpoint URL has been added to Remote Site Settings.

C. The endpoint URL has been added been to an outbound firewall rule.

D. The endpoint domain has been added to Cross-Origin Resource Sharing.

An integration architect has built a Salesforce application that integrates multiple systems and keeps them synchronized via Platform Events.
What is taking place if events are only being published?

A. The platform events are published immediately before the Apex transaction completes.

B. The platform events have a trigger in Apex.

C. The platform events are being published from Apex.

D. The platform events are published after the Apex transaction completes.

Given the diagram below, a Salesforce org, middleware, and Historical Data store exists with connectivity between them.
 
Historical records are archived from Salesforce and moved to a Historical Data store (which houses 20 million records and is growing) are fine tuned to be performant with search queries.
When reviewing occasional special cases, call center agents that use Salesforce have requested access to view the historical case items that relate to submitted cases.
Which mechanism and patterns are recommended to maximize declarative configuration?

A. Use an ESB tool with Request and Reply pattern and then make a real-time Apex callout to the ESB endpoint to fetch and display historical data in a custom lightning component related to Case object.

B. Use an ESB tool with a Fire and Forget pattern and then publish a platform event for the requested historical data.

C. Use an extract, transform, load (ETL) tool with a Batch Data Synchronization pattern to migrate historical data into Salesforce and into a custom object (Historical Data) related to Case object.

D. Use an ESB tool with Data Virtualization pattern, expose OData endpoint, and then use Salesforce Connect to consume and display the external object alongside with the Case object.

Northern Trail Outfitters is seeking to improve the performance and security of outbound integrations from Salesforce to on-premise servers.
What should the architect consider before recommending a solution?

A. Shield Platform Encryption limitations

B. External gateway products in use

C. Considerations for using Deterministic Encryption

D. Default gateway restrictions

An enterprise architect has requested the Salesforce integration architect to review the following (see diagram and description) and provide recommendations after carefully considering all constraints of the enterprise systems and Salesforce platform limits.
 
•	About 3,000 phone sales agents use a Salesforce Lightning UI concurrently to check eligibility of a customer for a qualifying offer.
•	There are multiple eligibility systems that provide this service and are hosted externally. However, their current response times could take up to 90 seconds to process and return (there are discussions to reduce the response times in the future, but no commitments are made).
•	These eligibility systems can be accessed through APIs orchestrated via ESB (MuleSoft).
•	All requests from Salesforce will have to traverse through the customer's API Gateway layer and the API Gateway imposes a constraint of timing out requests after 9 seconds.
Which recommendation should the integration architect make?

A. Recommend synchronous Apex callouts from Lightning UI to External Systems via Mule and implement polling on an API Gateway timeout.

B. Create a platform event in Salesforce via Remote Call-In and use the empAPI in the Lightning UI to serve 3,000 concurrent users when responses are received by Mule.

C. Implement a “Check Update” button that passes a requestID received from ESB (user action needed).

Universal Containers (UC) currently owns a middleware tool and has developed an API-led integration architecture with three API tiers. The first tier interfaces directly with the systems of engagement, the second tier implements business logic and aggregates data, and while the third tier interfaces directly with the systems of record. Some of the systems of engagement will be a mobile application, a web application, and Salesforce.
UC has a business requirement to return data to the systems of engagement in different formats while also enforcing different security protocols.
What should an integration architect recommend to meet these requirements?

A. Enforce separate security protocols and return formats at the second tier of the API-led architecture.

B. Leverage an Identity Provider solution that communicates with the API tiers via SAML.

C. Implement an API Gateway that all systems of engagement must interface with first.

D. Enforce separate security protocols and return formats at the first tier of the API-led architecture.

Which three considerations should an integration architect consider when recommending Platform Event as an integration solution? (Choose three.)

A. Event messages using SOQL are unable to be queried.

B. A Lightning record page for platform events is unable to be created.

C. Subscribe to an AssetTokenEvent stream to monitor OAuth 2.0 authentication activity.

D. When an event definition is deleted, it’s permanently removed and can’t be restored.

E. Event Monitoring is used to track user activity, such as logins and running reports.

An enterprise architect has requested the Salesforce integration architect to review the following (see diagram and description) and provide recommendations after carefully considering all constraints of the enterprise systems and Salesforce platform limits.
 
About 3,000 phone sales agents use a Salesforce Lightning UI concurrently to check eligibility of a customer for a qualifying offer.
There are multiple eligibility systems that provide this service and are hosted externally. However, their current response times could take up to 90 seconds to process and return (there are discussions to reduce the response times in the future, but no commitments are made).
These eligibility systems can be accessed through APIs orchestrated via ESB (MuleSoft).
All requests from Salesforce will have to traverse through the customer's API Gateway layer and the API Gateway imposes a constraint of timing out requests after 9 seconds.
Which three recommendations should be made? (Choose three.)

A. Use Continuation callouts to make the eligibility check request from Salesforce Lightning UI at page load.

B. ESB (Mule) with cache/state management to return a requestID (or) response if available from an external system.

C. Recommend synchronous Apex callouts from Lightning UI to External Systems via Mule and implement polling on an API Gateway timeout.

D. Create a platform event in Salesforce via Remote Call-In and use the empAPI in the Lightning UI to serve 3,000 concurrent users when responses are received by Mule.

E. Implement a “Check Update” button that passes a requestID received from ESB (user action needed).

An integration architect has been tasked with integrating Salesforce with an on-premise system. Due to some established policies, this system must remain on-premise.
What should the architect use to build a solution for this requirement?

A. Use Heroku Connect if the data is hosted in Heroku.

B. Use Salesforce Connect if the data is hosted in Salesforce.

C. Use Salesforce Connect if the database supports Open Database Connectivity (ODBC).

D. Use Salesforce Connect if the database supports Open Data Protocol (OData).

A customer is evaluating the Platform Events solution and would like help in comparing/contrasting it with Outbound Messaging for real-time/near-real time needs. They expect 3,000 customers to view messages in Salesforce.
Which three considerations should be evaluated and highlighted when deciding between the solutions? (Choose three.)

A. Number of concurrent subscribers to Platform Events is capped at 2,000. An Outbound Messaging configuration can pass only 100 notifications in a single message to a SOAP end point.

B. Both Platform Events and Outbound Messaging offer declarative means for asynchronous near-real time needs. They aren’t best suited for real-time integrations.

C. In both Platform Events and Outbound Messaging, the event messages are retried by and delivered in sequence, and only once. Salesforce ensures there is no duplicate message delivery.

D. Message sequence is possible in Outbound Messaging, but not guaranteed with Platform Events. Both offer very high reliability. Fault handling and recovery are fully handled by Salesforce.

E. Both Platform Events and Outbound Messaging are highly scalable. However, unlike Outbound Messaging, only Platform Events have Event Delivery and Event Publishing limits to be considered.

A subscription-based media company’s system landscape forces many subscribers to maintain multiple accounts and to login more than once. An Identity and Access Management (IAM) system, which supports SAML and OpenId, was recently implemented to improve the subscriber experience through self-registration and single sign-on (SSO).
The IAM system must integrate with Salesforce to give new self-service customers instant access to Salesforce Community Cloud.
Which two requirements should the Salesforce Community Cloud support for self-registration and SSO? (Choose two.)

A. SAML SSO and Just-in-Time (JIT) provisioning

B. OpenId Connect Authentication Provider and Registration Handler

C. OpenId Connect Authentication Provider and JIT provisioning

D. SAML SSO and Registration Handler

Northern Trail Outfitters needs to secure an integration with an external Microsoft Azure API Gateway.
Which integration security mechanism should be employed?

A. Use an API-only user profile and implement an external identity provider with federated API access.

B. Configure mutual server authentication with two way SSL using certification authority (CA) signed certificates.

C. Configure a connected app with an authorization endpoint of the API Gateway and configure OAuth settings.

D. Implement Salesforce Shield with Encryption at Rest and generate a tenant secret.

Northern Trail Outfitters has recently implemented middleware for orchestration of services across platforms. The Enterprise Resource Planning (ERP) system being used requires transactions be captured near real time at a REST endpoint initiated in Salesforce when creating an order object. Additionally, the Salesforce team has limited development resources and requires a low code solution.
Which option should fulfill the use case requirements?

A. Implement a Workflow Rule with Outbound Messaging to send SOAP messages to the designated endpoint.

B. Implement Change Data Capture on the order object and leverage the replay ID in the middleware solution.

C. Use Remote Process Invocation Fire and Forget pattern on insert on the order object using Flow Builder.

A large enterprise customer with the following system landscape is planning to implement Salesforce Sales Cloud.
 
The following business processes need to be supported in Salesforce:
1. Sales consultants should be able to have access to current inventory.
2. The Enterprise Resource Planning (ERP) System is the system of record for pricing information.
3. Quotes should be generated in Salesforce with pricing from ERP.
4. Sales Management uses an Enterprise Business Intelligence (BI) tool to view Sales dashboard.
5. Master Data Management (MDM) is the system of record for customers and prospects.
6. Invoices should be accessible in Salesforce.
Which systems in the landscape should the integration consultant consider to be integrated with Salesforce to support the business requirements?

A. ERP, MDM, BI tool, Data Warehouse

B. ERP, MDM, Data Warehouse, Invoices system

C. ERP, Inventory, Pricing Engine, Invoices system

D. ERP, Invoices system, Data Warehouse, BI tool

Universal Containers (UC) owns a variety of cloud-based applications, including Salesforce, alongside several on-premise applications. The on-premise applications are protected behind a corporate network with limited outside access to external systems.
UC would like to expose data from the on-premise applications to Salesforce for a more unified user experience. The data should be accessible from Salesforce in real time.
Which two actions should be recommended to fulfill this system requirement? (Choose two.)

A. Run a batch job with an extract, transform, load (ETL) tool from an on-premise server to move data to Salesforce.

B. Develop an application in Heroku that connects to the on-premise database via an Open Database Connectivity (ODBC) string and Virtual Private Cloud (VPC) connection.

C. Develop custom APIs on the company’s network that are invokable by Salesforce.

D. Deploy MuleSoft to the on-premise network and design external facing APIs to expose the data.

Northern Trail Outfitters has recently experienced intermittent network outages in its call center. When network service resumes, Sales representatives have inadvertently created duplicate orders in the manufacturing system because the order was placed, but the return acknowledgment was lost during the outage.
Which solution should an architect recommend to avoid duplicate order booking?

A. Use scheduled Apex to query manufacturing system for potential duplicate or missing orders.

B. Implement idempotent design and have Sales Representatives retry order(s) in question.

C. Use Outbound Messaging to ensure manufacturing acknowledges receipt of order.

D. Have scheduled Apex resubmit orders that do not have a successful response.

A customer imports data from an external system into Salesforce using Bulk API. These jobs have batch sizes of 2000 and are run in parallel mode. The batches fail frequently with the error “Max CPU time exceeded”. A smaller batch size will fix this error.
What should be considered when using a smaller batch size?

A. Smaller batch size may exceed the concurrent API request limits.

B. Smaller batch size can trigger “Too many concurrent batches” error.

C. Smaller batch size may increase time required to execute bulk jobs.

Service agents at Northern Trail Outfitters use Salesforce to manage cases and B2C Commerce for ordering.
Which integration solution should an architect recommend in order for the service agents to see order history from a business-to-consumer (B2C) Commerce system?

A. REST API offered by Commerce Platform

B. REST API offered by Salesforce Platform

C. Salesforce B2C Commerce to Service Cloud Connector

D. MuleSoft Anypoint Platform

Northern Trail Outfitters (NTO) uses a custom mobile app to interact with its customers. One of the features of the app is Salesforce Chatter Feeds. NTO wants to automatically post a Chatter item to Twitter whenever the post includes the #thanksNTO hashtag.
Which API should an integration architect use to meet this requirement?

A. Connect REST API

B. REST API

C. Apex REST API

D. Streaming API

An integration architect needs to build a solution that will be using the Streaming API, but the data loss should be minimized, even when the client re-connects every couple of days.
Which two types of Streaming API events should be considered? (Choose two.)

A. PushTopic Events

B. Change Data Capture Events

C. High Volume Platform Events

D. Generic Events

Northern Trail Outfitters (NTO) uses different shipping services for each of the 34 countries it serves. Services are added and removed frequently to optimize shipping times and costs. Sales representatives serve all NTO customers globally and need to select between valid service(s) for the customer s country and request shipping estimates from that service.
Which two solutions should an architect propose? (Choose two.)

A. Invoke middleware service to retrieve valid shipping methods.

B. Store shipping services in a picklist that is dependent on a country picklist.

C. Use middleware to abstract the call to the specific shipping services.

D. Use Platform Events to construct and publish shipper-specific events.

Northern Trail Outfitters use Salesforce to track leads and opportunities, and to capture order details. However, Salesforce isn't the system that holds or processes orders. After the order details are captured in Salesforce, an order must be created in the remote system, which manages the orders lifecycle. The integration architect for the project is recommending a remote system that will subscribe to the platform event defined in Salesforce.
Which integration pattern should be used for this business use case?

A. Remote Call-In

B. Fire and Forget

C. Batch Data Synchronization

D. Request and Reply

Salesforce users need to read data from an external system via an HTTP request.
Which two security methods should an integration architect leverage within Salesforce to secure the integration? (Choose two.)

A. Two-way SSL

B. Authorization Provider

C. Connected App

D. Named Credentials

Northern Trail Outfitters is planning to perform nightly batch loads into Salesforce from an external system with a custom Java application using the Bulk API. The CIO is curious about monitoring recommendations for the jobs from the technical architect.
Which recommendation will help meet the requirements?

A. Write the error response from the Bulk API status to a custom error logging object in Salesforce using an Apex trigger and create reports on the object.

B. Set the Salesforce debug logs level to “finest” and add the user Id running the job to monitor in the “Debug Logs” in the setup menu.

C. Use the getBatchInfo method in the Java application to monitor the status of the jobs from the Java application.

Northern Trail Outfitters is in the final stages of merging two Salesforce orgs, but needs to keep the retiring org available for a short period of time for lead management as it is connected to multiple public web site forms. The Sales department has requested that new leads are available in the new Salesforce instance within 30 minutes.
Which approach will require the least amount of development effort?

A. Use the Composite REST API to aggregate multiple leads in a single call.

C. Use the Tooling API with Process Builder to insert leads in real time.

D. Call the Salesforce REST API to insert the lead into the target system.

An organization needs to integrate Salesforce with an external system and is considering authentication options. The organization has already implemented SAML using a third-party identity provider (IdP) for integrations between other systems.
Which use case can leverage the existing SAML integration to connect Salesforce with other internal systems?

A. Make Apex REST outbound integrations to external web services more secure.

B. Make an API inbound integration from an external Java client more secure.

C. Make formula fields with HYPERLINK() to external web servers more secure.

D. Make Apex SOAP outbound integrations to external web services more secure.

A company that is a leading provider of courses and training delivers courses using third-party trainers. The trainer for the company has to be verified by 10 different training accreditation verification agencies before providing training for the company. Each training accreditation agency has its own response time, which means it could take days to confirm a trainer.
The company decided to automate the trainer accreditation verification process by integrating it with the agency's web services.
What is the recommended approach to automate this process?

A. Make an Apex callout using @future annotation to make the callout to all different agencies. The response should update the trainer status to “verified”.

B. Use middleware to handle the call out to the 10 different verification services, the middleware will handle the business logic of consolidating the verification result from the 10 services, then make a call-in to Salesforce and update the verification status to “verified”.

C. Create a trigger on the trainer record to make a callout to each verification agency’s, write business logic to consolidate the verification then update the trainer status to “verified”.

D. Use Salesforce External Service to make the call out; Salesforce External Service should check the verification agencies until the result is verified, then update the trainer status to “verified”.

A company has an external system that processes and tracks orders. Sales reps manage their leads and opportunity pipeline in Salesforce. In the current state, the two systems are disconnected and processing orders requires a lot of manual entry on the sales rep part. This creates delays in processing orders and incomplete data due to manual entry.
As a part of modernization efforts, the company decided to integrate Salesforce and the Order Management System. The following technical requirements were identified:
1. Orders need to be created in real time from Salesforce.
2. Minimal customizations and code should be written due to a tight timeline and lack of developer resources.
3. Sales reps need to be able to see order history and most up-to-date information on current order status.
4. Managers need to be able to run reports in Salesforce to see daily and monthly order volumes and fulfillment timelines.
5. The legacy system is hosted on-premise and is currently connected to the Enterprise Service Bus (ESB). The ESB is flexible enough to provide any methods and connection types needed by the Salesforce team.
6. There are 1,000 sales reps. Each user processes/creates on average 15 orders per shift. Most of the orders contain 20 to 30 line items.
How should an integration architect integrate the two systems based on the technical requirements and system constraints?

A. Use Salesforce custom object, custom REST API, and extract, transform, load (ETL).

B. Use Salesforce big object. SOAP API and Dataloader.

C. Use Salesforce external object and OData connector.

D. Use Salesforce standard object. REST API, and extract, transform, load (ETL).

A company needs to be able to send data from Salesforce to a home grown system behind a corporate firewall. The data needs to be pushed only one way and doesn't need to be sent in real time. The average volume is 2 million records per day.
What should an integration architect consider when choosing the right option in building the integration between the external system and Salesforce?

A. Due to high volume of records, number of concurrent requests can hit the limit for the REST API call to the external system.

B. Due to high volume of records, the external system will need to use a BULK API Rest endpoint to connect to Salesforce.

C. Due to high volume of records, Salesforce will need to make a REST API call to the external system.

D. Due to high volume of records, a third party integration tool is required to stage records off platform.

A business requires automating the check and updating of the phone number type classification (mobile vs. landline) for all incoming calls delivered to its phone sales agents. The following conditions exist:
1. At peak, the call center can receive up to 100,000 calls per day.
2. The phone number type classification is a service provided by an external service API.
3. Business is flexible with timing and frequency to check and update the records (throughout the night or every 6-12 hours is sufficient).
A Remote-Call-In pattern and/or Batch Synchronization (Replication via ETL: System -> Salesforce) are determined to work with a middleware hosted on customer premise.
In order to implement these patterns and mechanisms, which component should an integration architect recommend?

A. Configure Remote Site Settings in Salesforce to authenticate the middleware.

B. Firewall and reverse proxy are required to protect internal APIs and resources being exposed.

C. ConnectedApp configured in Salesforce to authenticate the middleware.

D. An API Gateway that authenticates requests from Salesforce into the middleware (ETL/ESB).

An integration architect has designed a mobile application for Salesforce users to get data while on the road using a custom user interface (UI). The application is secured with OAuth and is currently functioning well. There is a new requirement where the mobile application needs to obtain the GPS coordinates and store them on a custom geolocation field.
The geolocation field is secured with field-level security, so users can view the value without changing it.
What should be done to meet the requirement?

A. The mobile device makes a REST API Inbound call.

B. The mobile device makes a REST Apex inbound call.

C. The mobile device makes a SOAP API inbound call.

D. The mobile device receives a REST Apex callout call.

Universal Containers (UC) is a leading provider of management training globally. UC requested students' course registration data generated from the Salesforce student community to be synced with the learning management system (LMS). Any update to the course registration data needs to be reflected in the LMS.
Which integration mechanism should be used to meet the requirement?

A. Platform Event

B. Streaming API

C. Change Data Capture (CDC)

D. Outbound Message