An organization wants to run on-premises instant messaging (IM), and resilience is important because this is a business-critical application for them. The organization has three locations with Cisco UCM clusters in each location. Which additional configuration is needed to meet these requirements?

A. Configure IMP functionality in Cisco UCM with failover. Cisco IM and Presence servers are not needed from systems release 14.X and newer.

B. Deploy a minimum of two Cisco IMP servers per location, with one publisher and one subscriber connected to the existing local cluster.

C. Expand the Cisco UCM cluster with Cisco IM and Presence nodes in each location.

D. Deploy a central Cisco IM and Presence server at one central location because users will log in to Cisco UCM in case of a failover.

Users report issues while logging in to their voicemail using the Voicemail tab in their Cisco Jabber clients. The issue occurs after users provide valid Cisco Unified
Communications credentials, but they receive a failure message. What is the cause of this issue?

A. A proper service profile is not configured on Cisco Unified Communications Manager.

B. The voicemail users are not configured in the Cisco Unity Connection server.

C. The web application voicemail password is set “User Must Change at Next Sign-in”.

D. The voicemail password is not set for all users.

An administrator must connect multiple Unity Connection clusters using Digital Networking. Which service is required for the administrator to achieve Digital Networking between the clusters?

A. Connection Digital Networking Agent

B. Connection Digital Networking Replication Service

C. Connection Digital Networking Replication Agent

D. Connection Digital Networking Service

DRAG DROP
-
An engineer must enable push notifications within Cisco UCM and the Cisco IM and Presence service cluster. The engineer has already signed into the Unified Communications Manager publisher node. Drag and drop the remaining configuration steps from the left into the correct order on the right to complete the configuration.
 

Refer to the exhibit.
 
A collaboration engineer has integrated Cisco Unity Express with Cisco Unified Communications Manager Express and is experimenting with the MWI feature. With the current configuration, no MWI change occurs when leaving new messages or after playing new messages. Which change is needed to correct the configuration?

A. ccn subsystem sipmwi sip sub-notifysip-uano mwi-servermwi-server ipv4:172.16.1.253 expires 3600 port 5061 transport udp

B. ccn subsystem sipmwi sip outcallsip-uano mwi-servermwi-server ipv4:172.16.1.254 expires 3600 port 5060 transport udp

C. ccn subsystem sipmwi sip sub-notifysip-uano mwi-servermwi-server ipv4:172.16.1.253 expires 3600 port 5060 transport udp unsolicited

D. ccn subsystem sipmwi sip envelope-infosip-uano mwi-servermwi-server ipv4:172.16.1.253 expires 3600 port 5060 transport tcp notify

A collaboration engineer wants to stop fraudulent calls to the PSTN that are being made through Cisco Unity Connection. Cisco Unity Connection is integrated with Cisco UCM via the SCCP protocol. Which action accomplishes this goal?

A. Change the configuration of the routing rule.

B. Change the Rerouting CSS on the trunk to Cisco Unity Connection.

C. Remove values from the restriction table.

D. Change the CSS of the voicemail port.

Refer to the exhibit.
 
Which action allows a remote Cisco Jabber user utilizing Mobile and Remote Access to automatically log in to a Cisco Unity Connection voicemail box via OAuth?

A. Add CUCM under System Settings > Authz Servers in Cisco Expressway-E.

B. Add CUCM under System Settings > Authz Servers in Cisco Expressway-C.

C. Add CUCM under System Settings > Authz Servers in Cisco Unity.

D. Add CUCM under System Settings > Authz Servers in Cisco Unity Connection.

Which component of SAML SSO defines the transport mechanism that is used to deliver the SAML messages between entities?

A. assertions

B. profiles

C. bindings

D. metadata

Refer to the exhibit.
 
After configuration of the Cisco IM&P cluster in high-availability mode, both IM&P servers remain in the initializing state. Which two actions ensure normal operations of this IM&P high-availability cluster? (Choose two.)

A. Clear the Enable High Availability check box in the Presence Redundancy Group configuration.

B. Confirm that Cisco Presence Engine, Cisco XCP Router, and Cisco DB services are up and running on both IM&P servers.

C. Restart the Server Recovery Manager service in Cisco Unified Serviceability “” Network Services on both IM&P servers.

D. Verify that the Cisco XCP SIP Federation Connection Manager service is running.

E. Ensure that an equal number of users are assigned to each IM&P server.

A collaboration engineer is troubleshooting an issue with Cisco Jabber for Windows. On-premises users report that they cannot check voicemail and do not receive notifications of new messages in the client. In the Phone Accounts information in the Jabber client, the authentication information is not accepted. What is the cause of the issue?

A. The firewall is blocking port 5222.

B. LDAP is misconfigured.

C. The user has incorrect permissions to access the voicemail.

D. The voicemail pilot is not configured.

A collaboration engineer is installing Jabber for Windows via the CLI. Which two authentication command line arguments ensure that the client authenticates to a Cisco UCM server? (Choose two.)

A. CUP_ADDRESS=10.10.10.98

B. CTI=10.10.10.97

C. EXCLUDED_SERVICES=Webex

D. CCMCIP=10.10.10.99

E. REGISTRATION_SERVER= CUC

An engineer is configuring SAML SSO for a Cisco Unified Communications Manager. After completing all required steps, the engineer wants to verify the status.
Which CLI command provides the status of SAML SSO?

A. utils sso status

B. show sso status

C. show saml status

D. utils saml status

What is a step in the SAML SSO process?

A. The IdP redirects the SAML response to the browser.

B. The LDAP server extracts the assertion.

C. The service provider issues an authentication challenge to the browser.

D. The browser issues an HTTPS POST request to the IdP.

In Digital Network Cisco Unity Connection clusters, each site transmits and receives messages for the recipients based on which protocol?

A. SMTP

B. IMAP

C. SCCP

D. SIP

Refer to the exhibit. A collaboration engineer is troubleshooting an issue where a user is reporting that instant messages are not reaching the intended recipient. The engineer is unable to see the full instant message in the trace file. In which trace in the transaction must the engineer resolve this issue?

A. Presence Engine

B. XCP Connection Manager

C. XCP Router

D. Client Profile Agent

Which service must be activated on Cisco Unity Connection to utilize LDAP synchronization?

A. Cisco Tomcat

B. Cisco Sync Agent

C. Cisco DirSync

D. Cisco RIS Data Collector

A collaboration engineer configured high availability for Cisco IM and Presence service. The engineer wants to ensure that client failovers do not disrupt other users on the secondary node. What must the engineer configure to accomplish this goal?

A. “CUPC 8.5 And Higher – Re-Login Limits” on the Server Recovery Manager service.

B. “Maximum database requests to allow” on the XCP Router service.

C. “Maximum Requests Per Child” on the SIP Proxy service.

D. “EWS Status Frequency” on the Presence Engine service

Users on Cisco.com experience issues while using Cisco Jabber, and the error “Cannot communicate with the server” appears. An engineer checks the logs for the Jabber client and discovers the error LERR_JABBER_AUTH: Authentication error with server e.g. resource bind. TLS, create a session or SASL error”. What should be checked to resolve this issue?

A. if the LDAP server is reachable and if port 5222 is open

B. if the LDAP server is reachable and if port 443 is open

C. if cup-xmpp certificates are valid and if port 8443 is open

D. if the cup-xmpp certificates are valid and if port 5222 is open

A collaboration engineer is troubleshooting Cisco IM and Presence high availability. The system is version 10.x. The engineer has confirmed that the server recovery manager service is configured using system defaults. The engineer notices that user sessions have not fallen back to the homed nodes. What is the cause of this issue?

A. The engineer did not click the Fallback button for the redundancy group.

B. The user accounts were moved to the redundant server.

C. The failed service or server was offline longer than the Client Re-Login Upper Limit setting.

D. The failed service or server has not been active for at least 30 minutes.

An administrator must implement toll-fraud prevention on Cisco Unity Connection by using restricted tables. Which action accomplishes this task?

A. Block all numbers that start with 999.

B. Allow calls to the international operator only.

C. Permit calls only to specific domestic long-distance area codes.

D. Allow calls to international operators and conference rooms only.

Which two Cisco Unity Connection logs are used to troubleshoot issues with Message Waiting Indicators? (Choose two.)

A. Connection IMAP Server

B. Connection Mailbox Sync

C. Connection Notifier

D. Connection Message Transfer Agent

E. Connection Conversation Manager

Which authentication method allows a user to log in to an SSO-enabled Cisco Unified Communications application by utilizing a Microsoft Windows login, thereby not requiring any credentials to be entered?

A. Smart Card

B. OAuth

C. form-based

D. Kerberos

An engineer is configuring DNS for service discovery in a Jabber deployment for on-premises clients. Which snippet will complete the SRV record name _tcp.example.com?

A. _cisco_uds

B. _collab_edge

C. _xmpp.server

D. _xmpp-client

An engineer needs to configure calendar integration between Microsoft Exchange and a Cisco IM and Presence server. The engineer created the resource mailboxes and now needs to add impersonation. Which command accomplishes this task using the Exchange Management Shell from Microsoft Exchange?

A. Add-ADPermission -Identity (Get-OrganizationConfig) .DistinguishedName -Group (Get-User -Identity User | select-Group) .identity -ExtendedRights Receive-As

B. Add-ADPermission -Identity (Get-OrganizationConfig) .DistinguishedName -Group (Get-User -Identity User | select-object) .identity -ExtendedRights Receive-As

C. Add-ADPermission -Identity (Get-OrganizationConfig) .DistinguishedName -Policy (Get-User -Identity User | select-object) .identity -ExtendedRights Receive-As

D. Add-ADPermission -Identity (Get-OrganizationConfig) .DistinguishedName -User (Get-User -Identity User | select-object) .identity -ExtendedRights Receive-As

Refer to the exhibit. An engineer discovers that many international calls were made from Cisco Unity Connection. The engineer examines the default transfer Restriction Patterns. Which action prevents a voicemail user from transferring calls to international destinations?

A. For the +” pattern, select Blocked and click Save.

B. Click Add New and enter the 9011* pattern in a new field. Select Blocked and click Save.

C. Click Add New, enter the 9011* pattern in a new field, and click Save.

D. Modify the 9+* pattern by using the 9011* pattern and click Save.

Which step is the first for web-based single sign-on login?

A. Authenticate.

B. Redirect to IdP to get authenticated.

C. Present authentication assertion.

D. Request access to protected service.

Which two authentication methods does Integrated Windows Authentication use to validate Windows credentials? (Choose two.)

A. Digest Authentication

B. NTLM

C. SAML

D. Kerberos

E. Smart Card

Refer to the exhibit.
 
A collaboration engineer is troubleshooting Cisco Jabber for Windows login issues for clients on a corporate network with an on-premises Cisco IM and Presence server. This issue is impacting all users. Which action resolves the issue?

A. Add the host “imp-pub” to the proxy exceptions list on the users’ Windows computers.

B. Restore network connectivity to host “imp-pub”.

C. Restart the IM and Presence services on the host “imp-pub”.

D. Change the DNS SRV record to point to the Cisco UCM node instead of the IM and Presence node.

An engineer is configuring Cisco Unified IM and Presence on-premises SIP Federation. The IM and Presence Service node cannot find the external domain using DNS SRV. Assuming the DNS SRV configuration is correct, what should the engineer configure next to resolve this issue?

A. A static route that points to the internal interface of the external domain.

B. A static route that points to the external interface of the external domain.

C. A static route on the external domain points to the external interface.

D. A dynamic route on the external domain that points to the internal interface.

Refer to the exhibit. A collaboration engineer restored a failed primary node of an active/standby IM and Presence subcluster. The engineer notices that user fallback to the primary node has not occurred. Which action resolves this issue?

A. Reboot the primary node.

B. Set the Keep-Alive (Heartbeat) Interval to 15.

C. Modify the Client Re-Login Limits.

D. Wait for the primary node to establish 30 minutes of uptime.

SAML SSO is enabled in Cisco Unified Communications Manager. What happens when a browser-based client attempts to access a protected resource on a service provider?

A. The browser follows the redirect and issues an HTTPS GET request to the IdP.

B. The IdP checks for a valid browser session.

C. The service provider generates a SAML authentication request.

D. The SAML request is maintained as a query parameter in the GET request.

A user encounters a problem while checking voicemail, set up in a Cisco UCME and Cisco Unity Express integration. The user reports that when calling the office number from a mobile phone, the call goes to voicemail, but it is then routed to the main menu rather than the voicemail box. The user can check voicemail from an office phone without any issues. How is this issue fixed?

A. Assign the user to the correct user group.

B. Add the user to Cisco Unity Express.

C. Configure a primary E.164 number for the user.

D. Set “Login without PIN” to “No” for the user.

Which two protocols does the Cisco IM Presence service use to federate with external domains? (Choose two.)

A. XMPP

B. SNMP

C. SIP

D. SCCP

E. SMPP

When trying to send a call out of Cisco Unity Connection, what happens when enabling the transfer to an alternate contact number, located under caller input?

A. The restriction table is checked when an administrator changes the extension number via the Cisco Unity Connection admin page.

B. The restriction table is not checked when an administrator changes the extension number via the Cisco Unity Connection admin page.

C. The restriction table is not checked when a user changes the extension number via a TUI conversation.

D. The restriction table is not checked when a user changes extension number via the Cisco Unity Connection Cisco PCA page.

Refer to the exhibit. A collaboration engineer is troubleshooting a Cisco Jabber for Windows client issue. The end user reports that they cannot control their Cisco 8845 IP Phone from the Cisco Jabber client. Which configuration addition to the end user profile resolves the issue?

A. “Standard CTI allows control of phones supporting Xfer and conf” and the “Standard CTI Enabled” group.

B. “Standard CTI allows control of all devices” and the “Standard CTI Enabled” group.

C. “Standard CTI allows control of phones supporting rollover mode” and the “Standard CTI Enabled” group.

D. “Standard CTI secure connection” and the “Standard CTI Enabled” group.

A collaboration engineer is implementing the Apple Push Notification service for Jabber clients running on iOS and has saved the configuration in Cisco UCM under Advanced Features > Cisco Cloud Onboarding. What is the next step to install Cisco-managed certificates?

A. Restart the Cisco XCP router service on IM and Presence.

B. Restart the Cisco Tomcat service on all nodes in the IM and Presence cluster.

C. Restart the Cisco Tomcat service on all nodes in the Cisco UCM cluster.

D. Restart the Cisco UCM Push Notification service.

Refer to the exhibit. A collaboration engineer is troubleshooting a Cisco Jabber for Windows client issue. The end user is reporting that they cannot control the desk phone from the Cisco Jabber client. Which action must the engineer take to resolve this issue?

A. Add the “Allow control of the device from the CTI” option under the client services profile configuration page.

B. Associate the User with the desk phone under the user configuration page on Cisco UCM.

C. Add the “Allow control of the device from the CTI” option under the desk phone configuration page.

D. Select “Primary Line” under the user configuration page on Cisco UCM.

What are two authentication mechanisms for identity provider authentication? (Choose two.)

A. UID

B. PKI/CAC

C. ACS

D. password only

E. Kerberos

Using SAML 2.0 in Cisco Collaboration delegates the authentication of Cisco administrative users to which party?

A. SCIM

B. service provider

C. IdP

D. CA

Which HTTP response code does Cisco UCM use to redirect a client to the identity provider for authentication?

A. 300

B. 301

C. 304

D. 302

A network engineer needs to configure high availability on the Cisco IM and Presence cluster. After the configuration was completed and tested, the engineer noticed on Cisco UCM that the IM and Presence publisher is in “Failed Over” state. Which set of steps must be taken to resolve this issue?

A. Cisco UCM Group Configuration > High Availability > click Fallback.

B. BLF Presence Group Configuration > High Availability > select the publisher server > click Restart Services.

C. Presence Redundancy Group Configuration > High Availability > click Fallback.

D. BLF Presence Group Configuration > High Availability > click Fallback.

A customer is using Cisco Unified IM and Presence with high availability and has reported that their primary node is not providing any IM and Presence services. What is causing this issue?

A. The presence redundancy group node state of the primary node is “idle”.

B. The presence redundancy group node state of the peer node is “normal”.

C. The presence redundancy group node state of the primary node is “initializing”.

D. The presence redundancy group node state of the peer node is “running in backup mode”.

An engineer must configure XMPP federation on a Cisco Instant Messaging and Presence Service node, but the XCP XMPP Federation Connection Manager vice fails to start. Which action must the engineer take to resolve the issue?

A. Restart the Cisco IM and Presence service.

B. Activate XMPP federation service.

C. Restart the Cisco XCP Router service.

D. Enable TLS in the XMPP Federation settings.

An engineer is configuring XMPP federation on the Cisco IM and Presence server and has changed the security settings to TLS Optional on one node in the cluster. What is the next step in the configuration process?

A. Restart the Cisco XCP Router.

B. Restart the Cisco Presence Engine.

C. Start the Cisco DB Replicator.

D. Start the Cisco Replication Watcher.

The collaboration infrastructure of a large company was hacked, which lead to toll fraud and a bill that was substantially higher than usual. An engineer must configure Cisco Unity Connection to block all calls to international phone numbers and numbers that contain 10 digits and begin with 0. Which two rules must be configured in the Unity Connection restriction table? (Choose two.)

A. 9!

B. 0?????????

C. 0XXXXXXXXX

D. 9*

E. 0-9*

A collaboration engineer is installing the Cisco Jabber client from the Windows CLI. The engineer wants to complete a silent installation of the client, clear any existing bootstrap file, and use a Service Domain of cisco.com. Which install command achieves these goals?

A. msiexec /i CiscoJabberSetup.msi /quiet CLEAR=1 SERVICES_DOMAIN=cisco.com

B. msiexec /i CiscoJabberSetup.msi CLEAR=1 SERVICES_DOMAIN=cisco.com

C. msiexec /i CiscoJabberSetup.msi CLEAR=0 SERVICES_DOMAIN=cisco.com

D. msiexec.exe /i CiscoJabberSetup.msi /quiet CLEAR=1 SSO_ORG_DOMAIN=cisco.com

An engineer must verify that the DNS SRV entries that are configured have the correct information. How is this configuration completed via a Windows machine?

A. Go to the command prompt and type nslookup. Set the type=srv, and then enter the SRV record.

B. Go to Internet Explorer and type nslookup. Set the type=srv, and then enter the SRV record.

C. Go to the command prompt and type dnslookup. Set the type=sip, and then enter the SRV record.

D. Go to Windows Explorer and type nslookup. Set the type=internet and then enter the SRV record.

Which Cisco Unified Connections Manager service is required for users to control their desk phones using Cisco Jabber?

A. Cisco CTIManager

B. Cisco CTL Provider

C. Cisco Presence Engine

D. Cisco Serviceability Reporter

Which Cisco IM and Presence service must be activated and running for IM Presence to successfully integrate with Cisco Unified Communications Manager?

A. Cisco DHCP Monitor Service

B. Cisco AXL Web Service

C. Self-Provisioning IVR

D. Cisco XCP Authentication Service

DRAG DROP -
Drag and drop the steps from the left into the correct order on the right that describes the flow of presence updates when a user manually sets the presence status in Cisco Jabber. Not all options are used.
Select and Place: