HOTSPOT
-
You plan to create classic workflows for process automation on the Account table.
The process automation has the following requirements:
•	If the Account Name column changes, a custom column named Previous Name must be updated with the original value.
•	If the Credit Limit column changes, an email must be sent to the record owner with the new value.
•	Asynchronous processes must be used whenever possible.
You need to implement the process automation.
What is the minimum number of workflows you should use? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
 

HOTSPOT -
You are a Dynamics 365 Customer Service administrator.
A user must be able to view system posts and activities in a dashboard.
You need to create the dashboard for the user.
Which components should you use? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Hot Area:
 

You have a form that displays a custom field from an entity.
A customer wants to restrict users from filtering on the custom field.
You need to prevent users from filtering the field in Advanced Find.
What should you modify?

A. Fields in the Edit Filter Criteria option of the Quick Find view

B. a searchable field on the Field Properties form

C. Fields in the Add Find Columns option of the Quick Find view

DRAG DROP -
A company has a portal. Users sign into the portal by using a social media account.
The company wants to replace the existing portal with a Power Apps portal. Users must sign up for access to the portal by using a Microsoft account and a unique invitation code that will be provided to the users.
You need to configure authentication for the home page.
Which values should you use? To answer, drag the appropriate values to the appropriate authentication settings. Each value may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.
Select and Place:
 

A company uses Power BI dashboards.
A manager wants to understand the raw data in one of the charts.
You need to present the data.
What should you do?

A. Export the dashboard to Microsoft PowerPoint.

B. Export the dashboard to Microsoft Excel.

C. Change to focus mode.

D. Drill down in the dashboard controls.

HOTSPOT
-
You plan to create a canvas app.
The app must meet the following requirements:
•	Send an email after a record is saved.
•	Display the expiration column on a form if the creation date of the record is older than 90 days.
You need to configure the app.
Which features should you use? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
 

You need to design the resort portal to meet the business requirements.
Which data source should you use?

A. Microsoft Dataverse

B. Microsoft Excel

C. Azure SQL Database

D. SQL Server

This is a case study. Case studies are not timed separately. You can use as much exam time as you would like to complete each case. However, there may be additional case studies and sections on this exam. You must manage your time to ensure that you are able to complete all questions included on this exam in the time provided.
To answer the questions included in a case study, you will need to reference information that is provided in the case study. Case studies might contain exhibits and other resources that provide more information about the scenario that is described in the case study. Each question is independent of the other questions in this case study.
At the end of this case study, a review screen will appear. This screen allows you to review your answers and to make changes before you move to the next section of the exam. After you begin a new section, you cannot return to this section.
To start the case study -
To display the first question in this case study, click the Next button. Use the buttons in the left pane to explore the content of the case study before you answer the questions. Clicking these buttons displays information such as business requirements, existing environment, and problem statements. If the case study has an All Information tab, note that the information displayed is identical to the information displayed on the subsequent tabs. When you are ready to answer a question, click the Question button to return to the question.
Background -
Bellows College is a post-secondary school that wants to start a football team. The college uses Microsoft Power Platform to manage its recruiting efforts. The registration team and assistants use model-driven apps. The coaches use canvas apps on their mobile devices.
Prospects are considered underage if they are younger than 18 years old at the time of registration.
Current environment -
Environment -
•	Custom code is not allowed in the system.
•	Server-side synchronization is configured for emails, appointments, contacts, and tasks.
•	The database and file storage of Dataverse must be minimized to keep costs low.
Contact table -
•	Birthdate is a custom date and time field.
•	Age at Registration is a calculated field that displays the age of the prospect at the time of registration.
•	Current Age is a calculated field that displays the age of the prospect based on the current date and time.
Evaluation table -
•	The Evaluation table is a custom table used to track evaluation criteria.
•	Evaluation records cannot be manually created.
•	Users must not be able to continue until an evaluation record is created automatically for the prospect.
Consent table -
•	The consent forms completed by the parents are stored as records in the Consent table.
•	Occasionally, a parent cannot complete the consent online and a paper copy must be printed. The signed copy must be scanned and stored with the consent record.
Team website -
•	The team website is created by using Power Pages.
•	A starter layout template was used to create the site.
•	The site consists of five pages:
o	Home: A page open to everyone to view the announcements from the team. o	Schedule: A page open to everyone to view the tryout and game schedule. o	Evaluations: A page that displays tracking from the evaluation table. Prospects are able to view their own information only. o	Forms: A page that displays the consent form. o	Contact Us: A page for anyone to submit questions and comments.
•	Two web roles for authenticated users are created: Primary Contact User and Prospect User. o	All primary contacts and prospects are assigned to their respective roles.
Requirements -
Registration -
•	Parents and prospects are created as contacts and must be linked.
•	The registration team must be able to rapidly create prospects without navigating away from the Parents form. Only the First Name, Last Name, and Birthdate fields should be displayed for the team.
•	Assistants must be able to update prospect information and add teams that the prospect has previously played on to a subgrid.
Parental consent -
•	When a prospect is underage, a Primary Contact field will appear. The field must be populated before the prospect record can be saved.
•	A view named Underage Prospects that lists all underaged prospects is required.
•	The Underage Prospects view must run once a week without requiring modifications to display correct information.
•	A consent email must meet the following requirements:
o	be sent to the primary contact of each new underage prospect o	contain a link to the team website o	be automatically sent weekly and tracked to the contact record in Dataverse o	include the current date using the full month name, date, and year
Evaluations -
•	Coaches rate prospects each day on a scale of 1-10 in three categories: endurance, coordination, and skill.
•	The total of the three categories is displayed at the bottom of the form. If the total for the day is greater than 25, the number should appear green.
You need to create the evaluation record for a prospect.
What should you use?

A. a classic Dataverse workflow

B. a cloud flow

C. a plug-in

D. a quick create form

You add a business process flow to the Account table. The flow has three stages.
You need to ensure that a workflow can run when a user completes the final stage.
Which option should you use?

A. Start when: Record status changes

B. Available to run: Run this workflow in the background

C. Available to run: As an on-demand process

D. Available to run: As a child process

A company uses Microsoft Dataverse to manage prospects. The company has a business process flow named BPFA that is associated with the Prospect entity to streamline the prospect management process.
You add a field named Category to the Prospect entity. You create additional business process flows. You apply the business process flows to Prospect records based on the selected category. Users can switch to any other newly configured business process flows but must not use BPFA.
You need to configure the solution.
What are two possible ways to achieve this goal? Each correct answer presents a complete solution.
NOTE: Each correct selection is worth one point.

A. Remove all of the privileges for BPFA.

B. Use a business rule to prevent users from switching to BPFA.

C. Deactivate BPFA.

D. Change the display order of the business process flows to move BPFA to the bottom of the list.

HOTSPOT -
A company has a sales application that is supported by an Azure SQL database. You are developing a Power Apps app for use by customer service agents.
The app must reference customer data from the sales application. Data in the sales application is constantly changing and must not be replicated in Microsoft
Dataverse.
Some customer data is considered sensitive. You must protect data for specific fields when users view data in the app.
You need to configure table creation for the app.
How should you configure the app? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Hot Area:
 

You are configuring a new Power Apps portal. You have two web roles, one for authenticated users and one for anonymous users. You grant the Anonymous
Users role to users.
A test user reports that they can access the home page but cannot view a page linked from the home page.
You need to determine why the test user cannot view the portal page.
What is the cause of the issue?

A. The setting to make the page available to everyone is disabled.

B. Inherited permissions are not enabled for the linked page.

C. The Authenticated Users Web role does not have permission to view the page.

D. Maintenance mode is enabled on the portal.

HOTSPOT -
You implement an editable grid for the Account entity.
The business team provides the following list of features that they would like you to implement:
✑ Group by or sort columns in the current view.
✑ Configure a business rule to show an error message.
✑ Edit values in calculated fields.
✑ Edit the Address composite field.
✑ Use the editable grid on mobile phones.
Which actions can you perform? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Hot Area:
 

After you answer a question in this section, you will NOT be able to return to it. As a result, these questions will not appear in the review screen.
On a Contact record, a user creates a Note record that contains the word running.
One week later, the user reports that they cannot find the Contact record associated with the Note record.
You need to find the Note record.
Solution: Use Relevance Search to search for the word run.
Does the solution meet the goal?

A. Yes

B. No

HOTSPOT -
You create a Power Platform help Desk solution.
You need to create a dashboard that displays information on help desk cases that are handled each week.
Which dashboard components should you use? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Hot Area:
 

After you answer a question in this section, you will NOT be able to return to it. As a result, these questions will not appear in the review screen.
A company uses a model-driven app.
The company needs to automatically update the Status column in real time.
You need to configure this feature.
Solution: Create a workflow that has a Change Status step.
Does the solution meet the goal?

A. Yes

B. No

DRAG DROP
-
A company uses Power Apps.
You create a custom table and configure a child table relationship with the contact table.
You need to configure the cascading rules for each action.
Which behavior should you use? To answer, drag the appropriate behaviors to the correct actions. Each behavior may be used once, more than once, or not at all. You may need to
drag the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.
 

HOTSPOT
-
You are a system administrator for a company with locations in Mexico, United States, and France. The company has both fulltime employees and contractors in all regions. Fulltime employees use a mobile app. The company has two security groups: fulltime employees and contractors.
The company requests a chatbot in Microsoft Teams to answer employee benefit questions. The chatbot must meet the following requirements:
•	It must be in the local language.
•	Only fulltime employees may access the chatbot.
You need to configure the chatbot.
What should you do? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
 

You need to design the resort portal's email registration process.
Which solution should you use?

A. Default the invitation code from the email upon logging into the portal.

B. Auto-populate the invitation code field on the sign in screen from the email link.

C. Embed the invitation code in the email link URL.

D. Send the customer their username and temporary password in the email link.

After you answer a question in this section, you will NOT be able to return to it. As a result, these questions will not appear in the review screen.
The sales team at a software company wants to attach a large number of supporting documents to customer records, but management does not want to incur the cost of additional storage.
The company does not have any Office 365 application integrations enabled.
You need to recommend a storage solution that keeps storage costs low.
Solution: Enable OneNote integration.
Does this meet the goal?

A. Yes

B. No

After you answer a question in this section, you will NOT be able to return to it. As a result, these questions will not appear in the review screen.
You are creating Power Virtual Agents chatbot that captures demographic information about customers.
The chatbot must determine the group a customer belongs to based on their age. The age groups are:
0 - 17
 
✑ 18 - 25
✑ 26 - 35
✑ 36 - 55
✑ 55 - 100
You need to configure the chatbot to ask a question that can be used to determine the correct age group.
Solution: Use multiple choice options for Identify in the question and create options that represent each of the age groups.
Does the solution meet the goal?

A. Yes

B. No

You create functionality for a company. The functionality includes a Microsoft Dataverse table with a form for data entry. The functionality will be distributed to other lines of business in the company, each with its own Dataverse environment.
New forms must not be created in order for updates to the functionality to work correctly.
You need to package the new functionality for distribution.
What should you do?

A. Use a patch solution and disable the ability to create new forms for the table.

B. Use a managed solution and include only the needed form.

C. Use an unmanaged solution and include only the needed form.

D. Use a managed solution and disable the ability to create new forms for the table.

HOTSPOT -
You are setting up Power Apps security for a company. The company has a CEO, two vice presidents, and 10 managers. Five support representatives report to each manager.
You set up Manager Hierarchy so managers are able to view data only for the representatives who report to them. The CEO must be able to view all data for everyone. All support representatives must be able to view customer information in each other's data across all managers.
You need to resolve issues that arise during testing.
What should you do? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Hot Area:
 

HOTSPOT
-
You plan to create a Power Virtual Agents bot.
The bot has the following requirements:
•	Ensure that user responses are available to any topic.
•	Recognize a list of words from spoken language of users.
You need to configure the bot.
Which features should you use? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
 

DRAG DROP
-
A company has implemented server-side synchronization in Dataverse.
Users have the following synchronization requirements:
•	As emails are moved to specific locations within an inbox, the emails must relate back to a specific record in Dataverse.
•	Information about key individuals must sync automatically to Outlook.
•	Tagged appointments in Outlook must sync automatically to Dataverse.
You need to recommend a solution for each requirement.
What should you recommend? To answer, move the appropriate features to the correct requirements. You may use each feature once, more than once, or not at all. You may need to move the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.
 

HOTSPOT -
You are creating a Power Platform solution.
You need to help end users understand which actions to take next and ensure that user interaction occurs in manageable steps.
Which actions should you perform? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Hot Area:
 

DRAG DROP
-
A company uses a Microsoft Power Platform environment.
The company plans to implement a Power Apps app. The application must meet the following requirements:
•	Audit all user activity and only retain the audit logs for one year.
•	Annually remove products that were created over a year ago.
You need to configure the automated processes.
What should you configure? To answer, drag the appropriate configurations to the correct requirements. Each configuration may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.
 

HOTSPOT -
You need to embed the FAQbot into the communication solution.
Which actions should you perform? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Hot Area:
 

You need to build a Power BI dashboard for sales managers to track opportunities.
When a new sale closes that is greater than $1 million, a notification must pop up and an email must be sent to the leadership team.
You need to ensure the email is sent without editing the Microsoft Dataverse.
Which two elements should you configure? Each correct answer is part of the solution.
NOTE: Each correct selection is worth one point.

A. a Power Automate flow

B. a calculated column in the Dataverse

C. a paginated report to save to Microsoft OneDrive

D. a custom connector

E. alerts in Power BI

You plan to implement Microsoft Dataverse.
You must track changes for two columns in the Account table. You must maintain a historical log of changes for the two columns and track only what is necessary.
You configure the appropriate organization settings.
You need to configure the system to track changes for the two columns.
Which two actions should you perform? Each correct answer presents part of the solution.
NOTE: Each correct selection is worth one point.

A. Enable auditing for the Account table.

B. Enable auditing for the two specific columns.

C. Enable change tracking for the Account table.

D. Enable change tracking for the two specific columns.

DRAG DROP -
You are designing an app for a bank.
You must create entities for the app and configure relationships between entities:
 
Which relationship types should you use? To answer, drag the appropriate relationship types to the correct requirements. Each relationship type may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.
Select and Place:
 

DRAG DROP
-
You are creating Power Automate automations targeting Dataverse.
The automations must meet the following requirements:
•	Run a custom API created by a developer. The API performs an action against an existing Account row in the system.
•	Create three rows in Dataverse. If an error occurs when you create the second row, the first row must be deleted.
•	Run several create, update, and delete operations as part of a single transaction without writing custom code.
•	Run several complex operations targeting multiple rows in the system as part of a single transaction.
You need to configure the actions.
Which actions should you configure? To answer, move the appropriate actions to the correct requirements. You may use each action once, more than once, or not at all. You may need to move the split bar between panes or scroll to view content.
 

HOTSPOT -
You create a Power Automate flow as part of a managed solution. The flow alerts users when files are uploaded to a SharePoint location.
Files are uploaded to SharePoint at a much higher rate than expected. Users report that they receive too many notifications about uploaded files.
You need to stop the flow and correct the issue.
What should you do? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Hot Area:
 

You need to design the chat solution to answer the inquiry from Guest1.
Which three components can you use? Each correct answer presents a complete solution.
NOTE: Each correct selection is worth one point.

A. Variables

B. Escalations

C. Smart match

D. Synonyms

E. Topics

A company is training an Al model using a custom table to determine the amount of time it takes to deliver a package based on several key fields.
The testing data used to train the model is used for all training and regression testing scenarios and is considered complete data.
The trained model predicts a 2 percent variance between the estimated delivery time and the actual delivery time of packages.
The executive sponsors reject the model because the actual variance is at 15 percent.
You need to address the sponsors' concern.
What should you do?

A. Replace the training data with real-world data.

B. Reduce the size of the data used within the model.

C. Increase the size of the data used with the model.

D. Use sample training data from Microsoft.

You are designing a Power Virtual Agents chatbot.
The chatbot must be able to maintain customer information if the conversation topic changes during a dialog.
You need to configure variables to store customer name and email address.
Which type of variable should you create?

A. session

B. slot

C. bot

D. topic

Your organization does not permit the use of custom code for solutions.
You need to create a view that can be viewed by all users in an organization.
Where should you create the view?

A. Microsoft Visual Studio

B. Maker portal

C. Advanced Find

D. System Settings

A company has a custom website.
You need to embed a Power Virtual Agents chatbot into the website.
What should you use?

A. Webpage URL

B. Form ID

C. Bot ID

D. Custom web channel

After you answer a question in this section, you will NOT be able to return to it. As a result, these questions will not appear in the review screen.
On a Contact record, a user creates a Note record that contains the word running.
One week later, the user reports that they cannot find the Contact record associated with the Note record.
You need to find the Note record.
Solution: Use Categorized Search to search for the word run.
Does the solution meet the goal?

A. Yes

B. No

HOTSPOT -
You need to address the executive's concerns regarding unnecessary data access.
Which security changes should you make? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Hot Area:
 

A veterinary office plans to use Power Platform to streamline customer experiences. The customer creates a canvas apps to manage appointments.
On the client appointment form, there is a dropdown field for clients to select their type of pet. If a client selects the option Other, the veterinarian wants a text field to appear so that additional details can be added.
You need to create a dynamically visible field.
What should you configure?

A. workflow

B. business process flow

C. business rule

DRAG DROP
-
A company uses Power Apps to create maintenance requests. The maintenance manager emails the manager of the department noted in the request.
The maintenance manager wants to automate the email process when a new maintenance request is created.
You need to build a Power Automate flow to automate the email process.
Which three components should you add to the flow in sequence? To answer, move the appropriate components from the list of components to the answer area and arrange them in the correct order.
 

You are creating tables for use with Microsoft Power Platform components.
The display names of the tables must not be changed when the solution is promoted to the user acceptance testing environment.
You need to apply this restriction to the solution.
Where should you make the changes?

A. Segmented solution

B. Default solution

C. Power Apps

D. Unmanaged solution

E. Managed solution

DRAG DROP -
You are a Dynamics 365 Customer Service developer.
A salesperson creates a chart.
You need to ensure that the chart is available to all users on the team.
Which actions should the salesperson perform? To answer, drag the appropriate actions to the correct users. Each action may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.
Select and Place:
 

HOTSPOT -
You have a model-driven app. You create five Microsoft Excel templates for analyzing customer data.
Four of the templates must be available to all users. The remaining template must be available only to you. You configure the appropriate security roles for users.
You need to determine how to upload the Excel templates.
Which method should you use? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Hot Area:
 

DRAG DROP -
You modify a model-driven app for a bicycle repair help desk. The model-driven app is for help desk users when customers have an issue with their bicycle.
After you add a custom table named bicycle, you configure the table for Microsoft Dataverse search. The table will contain information from callers about their bicycles. The account table is related to the custom table. Contact information is brought over to the custom table.
You add the following columns to the table:
✑ Bicycle type
✑ Tire brand
✑ Special equipment
Users must be able to perform the following types of searches:
✑ Search for all customers who have a bicycle type of Contoso and live in Florida.
✑ Search all tables for any record that contains the word broken.
You need to decide which type of search will give you the results desired.
Which search should you configure? To answer, drag the appropriate search types to the correct requirements. Each search type may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.
Select and Place:
 

You plan to create a canvas app.
The app requires a button on the data entry screen that users can select to send an email.
You need to configure the app.
What should you create?

A. Classic workflow

B. Power Automate cloud flow

C. Azure Logic App

D. Business process flow

DRAG DROP
-
A company plans to create a Power Virtual Agents chatbot.
The bot has the following requirements:
•	Prompt for a location of the customer and the call must be routed to a support agent for the location.
•	Transfer support calls at each location to a support bot that uses the Bot Framework.
You need to configure the bot.
Which components should you use? To answer, drag the appropriate components to the correct requirements. Each component may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.
 

After you answer a question in this section, you will NOT be able to return to it. As a result, these questions will not appear in the review screen.
A company uses a model-driven app.
The company needs to automatically update the Status column in real time.
You need to configure this feature.
Solution: Create a workflow that has an Update Record step.
Does the solution meet the goal?

A. Yes

B. No

After you answer a question in this section, you will NOT be able to return to it. As a result, these questions will not appear in the review screen.
A company uses a Dataverse environment. The environment is accessed from canvas and model-driven apps.
The Dataverse environment contains a table that has the following columns:
•	Name
•	Company
•	Contacted On
The company requires that the table not contain any duplicate rows when users create data in the environment.
You need to implement a solution that meets the requirement.
Solution: Create a duplicate detection rule for the columns.
Does the solution meet the goal?

A. Yes

B. No