A collaboration engineer is implementing the Apple Push Notification service for Jabber clients running on iOS and has saved the configuration in Cisco UCM under Advanced Features > Cisco Cloud Onboarding. What is the next step to install Cisco-managed certificates?

A. Restart the Cisco XCP router service on IM and Presence.

B. Restart the Cisco Tomcat service on all nodes in the IM and Presence cluster.

C. Restart the Cisco Tomcat service on all nodes in the Cisco UCM cluster.

D. Restart the Cisco UCM Push Notification service.

Refer to the exhibit. A collaboration engineer restored a failed primary node of an active/standby IM and Presence subcluster. The engineer notices that user fallback to the primary node has not occurred. Which action resolves this issue?

A. Reboot the primary node.

B. Set the Keep-Alive (Heartbeat) Interval to 15.

C. Modify the Client Re-Login Limits.

D. Wait for the primary node to establish 30 minutes of uptime.

When trying to send a call out of Cisco Unity Connection, what happens when enabling the transfer to an alternate contact number, located under caller input?

A. The restriction table is checked when an administrator changes the extension number via the Cisco Unity Connection admin page.

B. The restriction table is not checked when an administrator changes the extension number via the Cisco Unity Connection admin page.

C. The restriction table is not checked when a user changes the extension number via a TUI conversation.

D. The restriction table is not checked when a user changes extension number via the Cisco Unity Connection Cisco PCA page.

What is a step in the SAML SSO process?

A. The IdP redirects the SAML response to the browser.

B. The LDAP server extracts the assertion.

C. The service provider issues an authentication challenge to the browser.

D. The browser issues an HTTPS POST request to the IdP.

An administrator is configuring Cisco Jabber 12.8 to work with Cisco UCM and Cisco IM and Presence 12.5 using an encrypted SIP profile. Which record should be configured for Jabber to work when logging into the corporate network with the domain "domain.com"?

A. DNS SRV query _cisco-uds._tcp.domain.com

B. DNS SRV query _cisco-uds._tls.domain.com

C. DNS SRV query _sip._tls.domain.com

D. DNS SRV query _sip._tcp.domain.com

Refer to the exhibit.
 
Apple Push Notification integration is configured in a Cisco Unified IM and Presence deployment and has been working property. Administrators now report the error "Push notification settings cannot be configured. 400 Bad Request." in the GUI, and HTTP logs are displaying the errors that are shown in the exhibit. Which action solves this issue?

A. Fix the network connectivity to Apple iCloud.

B. Reboot the IM&P cluster.

C. Change the HTTP proxy settings to remove errors in request syntax.

D. Update Refresh Token Manually.

Refer to the exhibit.
 
Which action allows a remote Cisco Jabber user utilizing Mobile and Remote Access to automatically log in to a Cisco Unity Connection voicemail box via OAuth?

A. Add CUCM under System Settings > Authz Servers in Cisco Expressway-E.

B. Add CUCM under System Settings > Authz Servers in Cisco Expressway-C.

C. Add CUCM under System Settings > Authz Servers in Cisco Unity.

D. Add CUCM under System Settings > Authz Servers in Cisco Unity Connection.

An administrator must connect multiple Unity Connection clusters using Digital Networking. Which service is required for the administrator to achieve Digital Networking between the clusters?

A. Connection Digital Networking Agent

B. Connection Digital Networking Replication Service

C. Connection Digital Networking Replication Agent

D. Connection Digital Networking Service

An engineer must verify that the DNS SRV entries that are configured have the correct information. How is this configuration completed via a Windows machine?

A. Go to the command prompt and type nslookup. Set the type=srv, and then enter the SRV record.

B. Go to Internet Explorer and type nslookup. Set the type=srv, and then enter the SRV record.

C. Go to the command prompt and type dnslookup. Set the type=sip, and then enter the SRV record.

D. Go to Windows Explorer and type nslookup. Set the type=internet and then enter the SRV record.

An engineer is assisting a user who is reporting Jabber Presence issues. Whenever the user is on an active call, Cisco Jabber does not show the user as active when on a call. However, the user can set the presence status manually, and that status shows correctly. Which action resolves the issue?

A. Assign the user to a different Presence Redundancy Group.

B. Set the Owner ID on the user’s desk phone.

C. Restart the SCP Router service.

D. Associate the user to the line on the Directory Number Configuration page.

An engineer is configuring a remote Cisco IM and Presence Service and needs to ensure that users can communicate across clusters in the same domain and receive presence status. Which protocol should be used to accomplish this task?

A. LDAP

B. AXL/SOAP

C. DNS

D. XMPP

Which HTTP response code does Cisco UCM use to redirect a client to the identity provider for authentication?

A. 300

B. 301

C. 304

D. 302

What are two characteristics of Smart Card Authentication for Cisco UC Applications? (Choose two.)

A. requires a card reader

B. requires a PIN, password, or passphrase

C. is supported on all devices and operating systems

D. is less secure than form-based authentication

E. uses single-factor authentication

An end user opened a ticket, stating that before logging in to Jabber for Windows, a warning is displayed that a server certificate has expired. Which two certificates must be verified on the Cisco Unified Communications Manager and IM&P deployment? (Choose two.)

A. capf on Cisco Unified CM

B. cup-xmpp on IM&P

C. callmanager on Cisco Unified CM

D. tomcat on Cisco Unified CM

E. cup on IM&P

What are two authentication mechanisms for identity provider authentication? (Choose two.)

A. UID

B. PKI/CAC

C. ACS

D. password only

E. Kerberos

Which Cisco Unified Communications Manager menu path is used to configure Cisco IM and Presence Server High Availability?

A. System > LDAP > LDAP Directory

B. System > Geolocation Configuration

C. System > Presence Redundancy Groups

D. System > Server

Refer to the exhibit. A collaboration engineer is troubleshooting a Cisco Jabber for Windows client issue. The end user reports that they cannot control their Cisco 8845 IP Phone from the Cisco Jabber client. Which configuration addition to the end user profile resolves the issue?

A. “Standard CTI allows control of phones supporting Xfer and conf” and the “Standard CTI Enabled” group.

B. “Standard CTI allows control of all devices” and the “Standard CTI Enabled” group.

C. “Standard CTI allows control of phones supporting rollover mode” and the “Standard CTI Enabled” group.

D. “Standard CTI secure connection” and the “Standard CTI Enabled” group.

A collaboration engineer configures Cisco UCM and Cisco IM and Presence to support Cisco Jabber clients. The base configuration is complete. The engineer successfully used all the Jabber features on a test client but received certificate alerts when signing in. The engineer now wants to ensure that end users do not receive certificate alerts at login. Which self-signed certificate must be replaced with a CA-signed certificate to achieve this goal? (Choose two.)

A. IPsec

B. cup-xmpp-s2s

C. cup

D. cup-xmpp

E. Tomcat

An engineer is configuring XMPP federation on the Cisco IM and Presence server and has changed the security settings to TLS Optional on one node in the cluster. What is the next step in the configuration process?

A. Restart the Cisco XCP Router.

B. Restart the Cisco Presence Engine.

C. Start the Cisco DB Replicator.

D. Start the Cisco Replication Watcher.

Which DNS record is used for on-premises service by Jabber clients?

A. _collab-edge._tcp. SRV record

B. _cisco-uds._tls. SRV record

C. _cisco-uds._tcp. SRV record

D. A record

Which type of SRV record provides the location of Cisco Expressway-E?

A. _collab-edge._tls.example.com

B. _cisco-uds._tcp.example.com

C. _cuplogin._tcp.example.com

D. _http._tcp.example.com

An administrator is troubleshooting a Cisco Jabber Deskphone Control issue. Which CTI event from the log denotes that the request from Jabber to CTI Manager must the administrator check?

A. CTI ProviderOpenRequest

B. CTI OpenRequest

C. CTI AvailableRequest

D. CTI ProviderRequest

Which statement describes a role of AXL communications in the BLF Plug-in Service of the Cisco Unified Attendant Console?

A. The AXL communications allow registered attendants to log in to Cisco Unified Communications Manager and receive calls.

B. The AXL communications enable Device Resolution Manager to resolve the device statuses of operator and system devices.

C. The AXL communications is required after installation to verify that the specified CTI manager or managers and Cisco Unified Attendant Console versions match.

D. The AXL communications is required after installation to verify that the specified CTI manager or managers and Cisco Unified CM versions.

A collaboration engineer is troubleshooting an issue with Cisco Jabber for Windows. On-premises users report that they cannot check voicemail and do not receive notifications of new messages in the client. In the Phone Accounts information in the Jabber client, the authentication information is not accepted. What is the cause of the issue?

A. The firewall is blocking port 5222.

B. LDAP is misconfigured.

C. The user has incorrect permissions to access the voicemail.

D. The voicemail pilot is not configured.

DRAG DROP
-
An engineer is configuring a Jabber client installation switch for a phone system using Cisco UCM as the registration server, with a softphone control address of 10.0.1.200, and configuration files received from 10.11.20.201 after all previous configurations are cleared. Drag and drop the snippets from the bottom of the image onto the blanks in the image to complete this configuration. Not all options are used.
 

Which two child elements can be in an XMPP message stanza? (Choose two.)

A.

B.

C.

D.

E.

Refer to the exhibit.
 
A collaboration engineer has integrated Cisco Unity Express with Cisco Unified Communications Manager Express and is experimenting with the MWI feature.
With the current configuration, no MWI change occurs when leaving new messages or after playing new messages. Which two changes are needed to correct the configuration? (Choose two.)

A. ccn subsystem sip mwi sip outcall

B. ccn subsystem sip mwi envelop-info

C. sip-ua no mwi-server mwi-server ipv4:172.16.1.254 expires 3600 port 5060 transport udp

D. ccn subsystem sip mwi sub-notify

E. sip-ua no mwi-server mwi-server ipv4:172.16.1.253 expires 3600 port 5060 transport tcp notify

F. sip-ua no mwi-server mwi-server ipv4:172.16.1.253 expires 3600 port 5060 transport udp unsolicited

Refer to the exhibit.
 
User A tries to log in to the Cisco Jabber client, the login works fine, but the user cannot see their self-presence or other users' presence in their contact list. The administrator checks the Cisco IM and Presence Server logs and sees an issue. What is the issue, and how does it get resolved?

A. The user credentials are incorrect; ask the user to change the credentials.

B. The user is duplicated in another Cisco IM and Presence cluster; unassign the user from the duplicate IM and Presence cluster.

C. Presence has stopped working for the user; unassign and reassign the end-user to Cisco IM and Presence.

D. The Cisco IM and Presence Server has CPU/memory issues; restart the IM and Presence Server.

Which function of the Cisco IM and Presence high availability solution is true?

A. When the server has been restored to a normal state, user sessions remain on the backup server.

B. When an event takes place, the end user sessions are not moved from the failed server to the backup.

C. When the server has been restored, the server automatically fails back.

D. When a high availability event takes place, the end user sessions are moved from the failed server to the backup.

DRAG DROP
-
Drag and drop the SAML components from the left onto the descriptions on the right.
 

An engineer needs to configure calendar integration between Microsoft Exchange and a Cisco IM and Presence server. The engineer created the resource mailboxes and now needs to add impersonation. Which command accomplishes this task using the Exchange Management Shell from Microsoft Exchange?

A. Add-ADPermission -Identity (Get-OrganizationConfig) .DistinguishedName -Group (Get-User -Identity User | select-Group) .identity -ExtendedRights Receive-As

B. Add-ADPermission -Identity (Get-OrganizationConfig) .DistinguishedName -Group (Get-User -Identity User | select-object) .identity -ExtendedRights Receive-As

C. Add-ADPermission -Identity (Get-OrganizationConfig) .DistinguishedName -Policy (Get-User -Identity User | select-object) .identity -ExtendedRights Receive-As

D. Add-ADPermission -Identity (Get-OrganizationConfig) .DistinguishedName -User (Get-User -Identity User | select-object) .identity -ExtendedRights Receive-As

Which operating system is supported for smart card-based authentication on Jabber and Cisco UCM platforms?

A. Windows

B. Linux

C. Chrome OS

D. Mac OS

Refer to the exhibit.
 
Users report that they cannot see the Chat Rooms icon on their Cisco Jabber clients. This feature works without issue in the lab. An engineer reviews the Cisco
IM&P and Jabber configuration and finds that the jabber-config.xml file is configured properly to support this feature. Which activity should be performed on the
IM&P server to resolve this issue?

A. Activate Cisco XCP Connection Manager in Cisco Unified Serviceability > Tools > Service Activation.

B. Restart Cisco XCP Message Archiver in Cisco Unified Serviceability > Tools > Control Center “” Feature Services.

C. Restart XCP Text Conference Manager in Cisco Unified Serviceability > Tools > Control Center “” Network Services.

D. Activate XCP Text Conference Manager in Cisco Unified Serviceability > Tools > Service Activation.

Refer to the exhibit.
 
Which statement is true?

A. If the IM&P node in sub-cluster-1 goes down, then users assigned to it are randomly split between the two remaining subclusters.

B. The administrator must add one node to each subcluster for high availability.

C. IM&P nodes in each subscluster must be configured from the same OVA template.

D. Each Cisco IM&P subcluster must have the same number of nodes.

An engineer must configure a test user mailbox in a newly deployed Cisco Unity Express module. Which console command set reflects the correct configuration in this scenario?
A.
 
B.
 
C.
 
D.
 

Refer to the exhibit.
 
After configuration of the Cisco IM&P cluster in high-availability mode, both IM&P servers remain in the initializing state. Which two actions ensure normal operations of this IM&P high-availability cluster? (Choose two.)

A. Clear the Enable High Availability check box in the Presence Redundancy Group configuration.

B. Confirm that Cisco Presence Engine, Cisco XCP Router, and Cisco DB services are up and running on both IM&P servers.

C. Restart the Server Recovery Manager service in Cisco Unified Serviceability “” Network Services on both IM&P servers.

D. Verify that the Cisco XCP SIP Federation Connection Manager service is running.

E. Ensure that an equal number of users are assigned to each IM&P server.

SAML SSO is enabled in Cisco Unified Communications Manager. What happens when a browser-based client attempts to access a protected resource on a service provider?

A. The browser follows the redirect and issues an HTTPS GET request to the IdP.

B. The IdP checks for a valid browser session.

C. The service provider generates a SAML authentication request.

D. The SAML request is maintained as a query parameter in the GET request.

Which SIP request type is used by Cisco Unity Connection to inform Cisco Unified Communications manager that the Message Waiting Indicator must be turned on or off for a specific line?

A. NOTIFY

B. UPDATE

C. SUBSCRIBE

D. PUBLISH

Which component of SAML SSO defines the transport mechanism that is used to deliver the SAML messages between entities?

A. assertions

B. profiles

C. bindings

D. metadata

An administrator is implementing a Cisco Unity Connection call management plan for a company and configured the transfer rules that specify how Unity Connection transfers the calls that reach the call handler from the automated attendant. Which call handler setting must be configured to specify whether callers can perform transfers?

A. caller input settings

B. transfer rules

C. call handler owners

D. message settings

DRAG DROP -
Drag and drop the events for an on-premises Jabber SAML SSO flow from the left into the correct order on the right.
Select and Place:
 

Refer to the exhibit.
 
Which two steps resolve the "Users with Duplicate User IDs" message? (Choose two.)

A. Rename the directory URI value for one of the users to ensure that there is no duplication.

B. Rename the User ID value for one user if different users on different clusters have the same User ID assigned.

C. Unassign a user from one of the clusters when the same user is assigned to two different clusters.

D. Assign the duplicate user to the secondary Cisco IM and Presence node.

E. Delete the user ID for the duplicate user ID.

A collaboration engineer is troubleshooting Apple push notification issues and calls Cisco TAC for assistance. The Cisco TAC Engineer indicates that diagnostic information has not been received for the cluster. Which action resolves this issue?

A. Enable “Send encrypted PII to the Cisco Cloud for troubleshooting” on the Cisco Cloud Onboarding Configuration page.

B. Temporarily enable manual downloads of log files from the Cisco Cloud Onboarding page on Cisco UCM.

C. Enable “Send Troubleshooting information to the Cisco Cloud” on the Cisco Cloud Onboarding Configuration page.

D. Temporarily disable push notifications so that Cisco UCM can generate the diagnostics log files.

What provides device monitoring when integrating Cisco UACA and Cisco UCM?

A. SIP

B. XMPP

C. CTI/TAPI

D. AXL

Which SAML component defines the content of data transferred from an IdP to a service provider?

A. assertion

B. protocol

C. profiles

D. binding

An administrator is setting up the Cisco Unified IM and Presence on-premises high availability feature and wants the Server Recovery Manager to initiate failover after 90 seconds. However, failover is happening after 60 seconds. How is this issue corrected?

A. Change peer Heartbeat Timeout to 90 seconds.

B. Change Keep Alive (Heartbeat) Interval to 90 seconds.

C. Change critical service delay to 90 seconds.

D. Change Keep Alive (Heartbeat) Timeout to 90 seconds.

A user complains that incoming calls are being forwarded to another extension before being transferred to voicemail. The user expects calls to be transferred to their voicemail faster if they do not answer the phone. The administrator is managing calls with the supervised transfer option on a Cisco Unity Connection call handler. What should the administrator change to resolve this issue?

A. T302 Timer

B. Rings to Wait

C. Release to switch

D. No Answer Ring Duration (seconds)

Refer to the exhibit.
 
A collaboration engineer is troubleshooting Cisco Jabber for Windows login issues for clients on a corporate network with an on-premises Cisco IM and Presence server. This issue is impacting all users. Which action resolves the issue?

A. Add the host “imp-pub” to the proxy exceptions list on the users’ Windows computers.

B. Restore network connectivity to host “imp-pub”.

C. Restart the IM and Presence services on the host “imp-pub”.

D. Change the DNS SRV record to point to the Cisco UCM node instead of the IM and Presence node.

Which two command line arguments can you specify when installing Cisco Jabber for windows? (Choose two.)

A. CISCO_UDS_DOMAIN

B. TFTP_ADDRESS

C. VOICEMAIL_SERVER_ADDRESS

D. SERVICES_DOMAIN

E. TFTP

What are two characteristics of HTTPS networking for Cisco Unity Connection? (Choose two.)

A. HTTPS single-site networks are joined via an intersite link.

B. HTTPS networking uses a ring topology.

C. HTTPS networking supports multisite networks.

D. HTTPS networking uses the SMTP protocol.

E. HTTPS networking supports a maximum of 25 locations.