What are the predefined call handlers in Cisco Unity Connection?

A. opening greeting, operator, and goodbye

B. opening greeting, welcome, and default system

C. greetings, operator, and closed

D. caller input, greetings, and transfer

In the Cisco Expressway solution, which two features does Mobile and Remote Access provide? (Choose two.)

A. VPN-based enterprise access for a subnet of Cisco Unified IP Phone models

B. secure reverse proxy firewall traversal connectivity

C. the ability of Cisco IP Phones to access the enterprise through VPN connection

D. the ability to register third-party SIP or H.323 devices on Cisco UCM without requiring VPN

E. the ability for remote users and their devices to access and consume enterprise collaboration applications and services

What describes the outcome when the trust boundary is defined at the Cisco IP phone?

A. Packets or Ethernet frames are remarked at the access layer switch.

B. Packets or Ethernet frames are not remarked by the IP phone.

C. Packets or Ethernet frames are not remarked at the access layer switch.

D. Packets or Ethernet frames are remarked at the distribution layer switch.

A presence redundancy group is deployed, and an engineer initiates a manual fallback. Which statement about Cisco Server Recovery Manager is true?

A. disconnects all users that had been failed over, and the users must log in again

B. disconnects all users that had been failed over

C. restarts critical services on the secondary node

D. restarts the Cisco Presence Engine

An end user at a remote site is trying to initiate an Ad Hoc conference call to an end user at the main site. The conference bridge is configured to support G.711.
The remote user's phone only supports G.729. The remote end user receives an error message on the phone: `Cannot Complete Conference Call.` What is the cause of the issue?

A. A software conference bridge is not assigned

B. The remote phone does not have the conference feature assigned

C. A Media Termination Point is missing

D. The transcoder resource is missing

What is required for Cisco UCM to accept SIP calls with a URI in the format of `sip:
2001@cucmpub.cisco.com
`?

A. Change the Destination Address to a Fully Qualified Domain Name on the SIP trunk.

B. Set the SIPS URI Handling to True in CallManager Service Parameters.

C. Define Cluster Fully Qualified Domain Name under Servers in Cisco UCM.

D. Define Cluster Fully Qualified Domain Name in Enterprise Parameters.

Which set of four functions are performed by Cisco Unified Border Element?

A. session control, security, interworking, and demarcation

B. session control, security, SIP. and H.323

C. PRI connections, security, faxing, and border enforcement

D. session control, meet-me conferencing, interworking, and demarcation

Where is urgent priority enabled to bypass the T302 timer?

A. transformation pattern

B. directory number

C. route partition

D. CTI port

What is the maximum one-way latency and jitter tor voice before quality issues arise?

A. ≤ 150 ms Latency and ≤ 30 ms jitter

B. ≤ 100 ms Latency and ≤ 10 ms jitter

C. ≤ 300 ms Latency and ≤ 60 ms jitter

D. ≤ 90 ms Latency and ≤ 30 ms jitter

Which issue can occur if QoS is not deployed on a Cisco Collaboration architecture across the WAN?

A. 403 Forbidden errors on SIP calls

B. excessive jitter

C. unexpected shut-down on Cisco Unified Communications Manager

D. packet fragmentation

Which DSCP value and PHB equivalent are the default for audio calls?

A. 46 and EF

B. 32 and CS4

C. 34 and AF41

D. 32 and AF41

Cisco Prime Collaboration Manager is using Cisco Discovery Protocol to discover devices in an automated setup. What must be used to get alerts and faults via traps from the devices at regular polling intervals?

A. CDP

B. XML

C. SNMP

D. HTTPS

Which action is required for a firewall configuration on a Mobile and Remote Access through Cisco Expressway deployment?

A. The external firewall must allow these inbound connections to Expressway: SIP: TCP 5061: HTTPS: TCP 8443; XMPP: TCP 5222; Media: UDP 36002 to 59999.

B. The internal firewall must allow these inbound and outbound connections between Expressway-׀¡ and Expressway-E: SIP: HTTPS (tunneled over SSH between ׀¡ and E): TCP 2222: TCP 7001; Traversal Media: UDP 2776 to 2777 (or 36000 to 36011 for large VM/appliance); XMPP: TCP 7400.

C. Do not use a shared address for Expressway-E and Expressway-׀¡, as the firewall cannot distinguish between them. If static NAT for IP addressing on Expressway-E is used, ensure that any NAT operation on Expressway-׀¡ does not resolve the same traffic IP address. Shared NAT is not supported.

D. The traversal zone on Expressway-׀¡ points to Expressway-E through the peer address field on the traversal zone, which specifies the Expressway-E server address. For dual NIC deployments, set the Expressway-E address using an FQDN that resolves the IP address of the internal interface.

Which action prevents toll fraud in Cisco UCM?

A. Implement toll fraud restriction in the Cisco IOS router.

B. Implement route patterns in Cisco UCM.

C. Allow off-net to off-net transfers.

D. Configure ad hoc conference restriction.

An administrator configures Cisco UCM to use UDP for SIP signaling and finds that an endpoint cannot make calls. Which action resolves this issue?

A. Change the common phone profile.

B. Change the SIP dial rules.

C. Change the SIP profile.

D. Change the phone security profile.

An administrator is asked to implement toll fraud prevention in Cisco UCM, specifically to restrict off-net to off-net call transfers. How is this implemented?

A. Use the correct route filters.

B. Implement time-of-day routing.

C. Enforce ad-hoc conference restrictions.

D. Set the appropriate service parameter.

Refer to the exhibit.
 
Which two codec permutations should be transcoded by this dspfarm? (Choose two.)

A. G.722 to G.729r8

B. G.729r8 to G.711ulaw

C. G.729br8 to G.711alaw

D. iLBC to G.711ulaw

E. G729ar8 to G.711alaw

What field is configured to change the caller ID information on a SIP route pattern?

A. Route Partition

B. Called Party Transformation Mask

C. Calling Party Transformation Mask

D. Connected Line ID Presentation

What is a valid class included in the 8-Class QoS Strategy in a VoIP network?

A. Assured Forwarding

B. Broadcast Video

C. Multimedia Conferencing

D. Real-Time Interactive

DRAG DROP
-
 
Refer to the exhibit. Drag and drop the flow step labels from the left into the correct order on the right to establish this call flow:
• User 1 calls user 2.
• User 2 answers the call.
• User 2 disconnects the call.
 

Refer to exhibit. An engineer configured a codec preference list on a Cisco Unified Border Element. Which command is required on the dial peer to ensure that all codecs are offered during an early offer call?

A. voice class codec 10

B. voice-class codec 10

C. voice-class codec 10 early-offer

D. voice-class codec 10 offer-all

Refer to the exhibit. An engineer must configure DHCP service on the Cisco UCM. In which field must the engineer configure the server IP to provide the configuration files to the endpoints?

A. Primary Router IPv4 Address

B. Primary TFTP Server IPv4 Address (Option 150)

C. Primary Start IPv4 Address

D. Bootstrap Server IPv4 Address

Refer to the Exhibit. Which command is required to allow this media resource to handle Video Media streams?

A. codec pass-through

B. associate application Cisco Unified Border Element

C. maximum sessions hardware 50

D. video codec h264

What is the purpose of Mobile and Remote Access (MRA) in the Cisco UCM architecture?

A. MRA is used to access Webex cloud services only if authenticated with on-premises LDAP service.

B. MRA is used to make secure PSTN calls by Cisco UCM only while on-premises authentication.

C. MRA is used to make B2B calls through Expressway registration.

D. MRA is used to access the collaboration services offered by Cisco UCM from off-premises network connections.

Which task is required when configuring self-provisioning for an end user in Cisco UCM?

A. Associate the end user to a SIP Profile

B. Enable Auto-Registration

C. Disable Auto-Registration

D. Associate the end user to the Standard CCM Super Users group

Which Cisco Collaboration Edge architecture product allows remote endpoints to leverage corporate on-premises Cisco Unified Communications infrastructure?

A. Cisco Umbrella

B. Cisco Unified Communications Mobile and Remote Access

C. Cisco VPN Client

D. Cisco Webex

Which program is required to deploy the Cisco Jabber client on an on-premises Cisco collaboration solution?

A. Cisco Unity Connection

B. Cisco Expressway-C

C. Cisco UCM

D. Cisco UCM IM and Presence

An employee of company ABC just quit. The IT administrator deleted the employee's user ID from the active directory at 10 a.m. on March 4
. The nightly sync
th
occurs at 10 p.m. daily. The IT administrator wants to troubleshoot and find a way to delete the user ID as soon as possible. How is this issue resolved?

A. Wait until 3:15 a.m. on March 6 for garbage collection to remove the user from Cisco UCM. th

B. Wait until 10 p.m. on March 5 when the user is automatically removed from Cisco UCM. th

C. Wait until 10 p.m. on March 4 when the user is automatically removed from Cisco UCM. th

D. Wait until 3:15 a.m. on March 5 for garbage collection to remove the user from Cisco UCM. th

An administrator is troubleshooting an issue where an 8845 is not joining the correct voice VLAN configuration from a switch and they believe that LLDP is the issue. Which command allows the administrator to see the packets sent from the phone to the switch?

A. show lldp status

B. show lldp traffic

C. show lldp

D. show lldp run

Which description of the function of call handlers in Cisco Unity Connection is true?

A. They answer calls, take messages, and provide menus of options.

B. They provide access to a corporate directory by playing an audio list that users and outside callers use to reach users and leave messages.

C. They collect information from callers by playing a series of questions and recording the answers.

D. They control outgoing calls by allowing you to specify the numbers that Cisco Unity Connection can dial to transfer calls, notify users of messages, and deliver faxes.

What is the purpose of configuring locations in a Cisco Webex dial plan?

A. to identify the location of Webex data centers

B. to restrict access to international calling capabilities

C. to restrict access to long distance calling capabilities

D. to organize calling features within the same physical location

A SIP phone has been configured in the system with MAC address 0030.96D2.D5CB. The phone retrieves the configuration file from the Cisco UCM. Which naming format is the file that is downloaded?

A. SEP0030407101980.cnf

B. SIP0030407101980.cnf

C. SIP003096D2D5CB.cnf.xml

D. SEP003096D2D5CB.cnf.xml

An engineer with ID0123456789 is designing a new dial plan for a customer that has offices in several countries on four continents around the world. This client also wants to integrate with a Microsoft Lync backend. Which dial plan type does the engineer recommend?

A. H.323

B. SIP URI

C. E.164

D. TEHO

On a Cisco Catalyst Switch, which command is required to send CDP packets on a switch port that configures a Cisco IP phone to transmit voice traffic in 802.1Q frames, tagged with the voice VLAN ID 221?

A. Device(config-if)# switchport trunk allowed vlan 221

B. Device(config-if)# switchport vlan voice 221

C. Device(config-if)# switchport voice vlan 221

D. Device(config-if)# switchport access vlan 221

Refer to the exhibit. An administrator configured a codec preference list with G.722 and ILBC codecs. Which change must the administrator make in the dial-peer section of the configuration to use this list?

A. add voice-class codec 20

B. add voice-codecs 20

C. add codec preference 20

D. add session codec 20

 
Refer to the exhibit. An engineer is troubleshooting an NTP synchronization issue that returns a message of ‘unsynchronized’ when the utils ntp status command is run on the Cisco UCM subscriber node. The connectivity between the subscriber and the NTP server was verified as working, and the NTP server is running. Which action resolves the issue?

A. Add an additional NTP server on the Cisco UCM subscriber node.

B. Add an additional NTP server to the Cisco UCM publisher node.

C. Ensure that the Cisco UCM subscriber node is running.

D. Ensure that the Cisco UCM publisher node is up and running.

What are two functions of a dial-plan? (Choose two.)

A. call recording

B. endpoint features

C. calling privileges

D. digit manipulation

E. ring cadence

A company wants to enable secure communications with remote users. Which statement describes the functions of Expressway-E devices in the Cisco collaboration architecture?

A. Expressway-E supports voice calls, video calls, and IM and Presence federation, whereas Cisco Unified Border Element provides only voice and video calls functionality.

B. Expressway-E supports video calls and IM and Presence federation, whereas Cisco Unified Border Element provides only voice calls and IM and Presence federation functionality.

C. Expressway-E supports video calls and IM and Presence federation, whereas Cisco Unified Border Element provides only voice calls functionality.

D. Expressway-E supports voice calls video calls, and IM and Presence federation, whereas Cisco Unified Border Element provides only voice calls functionality.

If a trust boundary is placed on a Cisco IP phone, what occurs with the packets that come to the phone from a PC?

A. The phone sets/resets the CoS field to 3 for voice signaling and 5 for voice traffic.

B. The phone does not mark any packets, and the access switch sets up the CoS values.

C. The phone sets/resets the CoS field to 0; voice signaling is set to 3; and voice traffic is set to 5.

D. QoS is performed at the distribution layer, and packets are marked at this boundary.

What are two characteristics of priority queuing? (Choose two.)

A. It allocates an equal share of bandwidth to each flow.

B. It applies strict priority to user-defined traffic classes.

C. It ensures that critical traffic queues are serviced first.

D. It guarantees bandwidth for user-defined traffic classes.

E. It places traffic into one of four queues.

A customer reports that the load balancing solution is not working for two Cisco Unified Border Element routers. The (cube1.abc.com) router should take 60% of the calls, and the (cube2.abc.com) router should take 40% of the calls. Assuming all DNS A records are present, which two SRV configurations would provide the desired outcome? (Choose two.)

A. _sip_udp.abc.com 60 IN SRV 60 1 5060 cube1.abc.com

B. _sip_udp.abc.com 60 IN SRV 1 40 5060 cube2.abc.com

C. _sip_udp.abc.com 60 IN SRV 3 60 5060 cube2.abc.com

D. _sip_udp.abc.com 60 IN SRV 2 60 6060 cube1.abc.com

E. _sip_udp.abc.com 60 IN SRV 1 60 5060 cube1.abc.com

What is a capability of a Cisco IOS XE media resource?

A. It provides a hardware conferencing solution.

B. It provides a voice packet optimization solution.

C. It provides call forwarding capabilities.

D. It provides redundancy for voice calls.

The engineer must ensure that the new SIP phones always try to set up Early Offer calls and display Fully Qualified Domain Names in SIP URIs called or received. Where are these options configured?

A. Phone Device settings. Protocol Specific Information section

B. SIP Security Profile settings

C. Phone Device settings. Model Specific Information section

D. SIP Profile settings

An administrator installs a new Cisco TelePresence video endpoint and receives this error: `AOR is not permitted by Allow/Deny list.` Which action should be taken to resolve this problem?

A. Correct the restriction policy settings.

B. Reboot the VCS server and attempt reregistration.

C. Upload a new policy in VCS.

D. Change the SIP trunk configuration.

An administrator configures the voicemail feature in a Cisco collaboration deployment. The user mailboxes must be configured when the Cisco Unity Connection server is configured. Which action accomplishes this task?

A. Configure an SCCP integration with Cisco UCM.

B. Configure a SIP integration with Cisco UCM to sync users.

C. Configure an AXL server to access the Cisco UCM users.

D. Configure an active directory to sync the users who will have a voicemail box.

What is the purpose of a Workspace in Cisco Webex Control Hub?

A. to assign devices to users

B. to add or manage devices in an organization

C. to generate detailed reports about room usage

D. to add services to shared devices in a common area

On which Cisco Unified Communications Manager nodes can the TFTP service be enabled?

A. any node

B. any two nodes

C. only nodes that have Cisco Unified CM service enabled

D. any subscriber nodes

Due to provider requirements, outgoing calls from the Enterprise to the PSTN must start with channel 1.
Which ISDN command changes the channel selection on IOS to meet this requirement?

A. isdn bchan-number-order descending

B. isdn bchan-number-order ascending

C. isdn protocol-emulate network

D. isdn incoming-voice voice

How does WRED prevent congestion?

A. It marks which packets to drop randomly.

B. It drops packets selectively based on the IP precedence value.

C. It marks which packets to drop based on how much traffic the client sent.

D. It drops packets that have a higher DSCP value last.

A network administrator deleted a user from the LDAP directory of a company. The end user shows as Inactive LDAP Synchronized User in Cisco Unified
Communications Manager. Which step is next to remove this user from Cisco Unified Communications Manager?

A. Delete the user directly from Cisco Unified Communications Manager

B. Restart the Dirsync service after the user is deleted from LDAP directory.

C. Execute a manual sync to refresh the local database and delete the end user.

D. Wait 24 hours for the garbage collector to remove the user.